Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to provide valuable insights into customer behavior through real-time replay and customizable surveys. It's praised for identifying site design issues, improving customer experience, and boosting sales. The app is user-friendly, easy to set up, and doesn't slow down the store. Merchants appreciate the quick and helpful customer support. It's particularly useful for understanding why customers leave without purchasing, making it a must-have tool for in-depth data analysis and conversion optimization.

Edited July 20, 2019

It helps to have an analytical perspective of our store, thank you so much Bette Replay. You are now a go too perspective with igiftoo. We at igiftoo enjoy the consistent and constant data that feed the analytical view of our store

iGIFToo
United States
Over 1 year using the app
Edited October 1, 2019

I'm using the app to have a better insight of my customers. It's helping me understand my customers behavior and why I'm not making more conversions.

Glaash
Mexico
Over 1 year using the app
Edited April 22, 2019

very useful good very useful good very useful good very useful good very useful good very useful good

TSOY shop
Slovakia
Over 1 year using the app
Edited December 25, 2019

Perfect! I love how you can view what your customer is viewing! It is very helpful to see how they see your website. I wish I had installed this sooner!

Coffee Shades
Israel
Over 1 year using the app
Edited January 6, 2020

We have just installed and enabled this app on our store - we did not encounter any issues during preliminary testing. So far, so good. Hopefully, this app would help identify areas of improvement on our website.

MILVERTONS
United States
Over 1 year using the app
April 16, 2023

very functional and helpful app you can clearly see the behavior on your funnel and make changes to optimize your site

Home Allure
Israel
Over 1 year using the app
June 21, 2020

Just got it but already so impressed! Been wanting something like this for ages and was so happy to find this. Gives me great insights about my customers and what to improve for them. Thank you!

Birdie Tam
Sweden
Over 1 year using the app
Edited July 11, 2019

Really great tool for getting a better insight in the experience your customers get when browsing through your store.

Eyewear Classique
Germany
Over 1 year using the app
October 25, 2021

I have only previewed, but it does exactly what it says! Thank you for providing such in-depth data analysis options for business owners.

Mental Artefex
United States
Over 1 year using the app
Edited May 12, 2020

I love this app! It is great to see the whole customer journey. I can see what they look at most and the troubles they may encounter. Genuinely so great- I didn't even know this stuff existed and I am millennial..

Safi
United Kingdom
Over 1 year using the app