Reviews (2,766)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to analyze customer interactions, enhancing site navigation and conversion rates. It offers a free plan with features like session replays and possibly heatmaps, which effectively identify customer behavior and conversion barriers. The app is easy to install and integrate, and the support team is noted for their quick, helpful responses, ensuring a reliable and functional user experience.

Edited August 4, 2020

Just started using the app and it was really helpful and setup was in seconds and I'm off to playing recordings...thanks for building this app

SwayCentre
United States
About 2 years using the app
April 14, 2020

working some times :) and sometimes don't working i don't knew what the issue
working some times :) and sometimes don't working i don't knew what the issue

TlbatkShop | طلباتك شوب ® Official Site
Egypt
Almost 2 years using the app
CartKit replied April 14, 2020

Hi! Can you share more details about the issue you experienced?

March 28, 2019

I've only used it once but so far it is so cool! It's great to see what people pause at to make better ad campaigns.

MISH Fashion and Swim
Canada
Almost 2 years using the app
September 14, 2020

It's easy to use. Great for recording sessions. Really helped me to optimize my online shop.
I recommend it 100 %

SastiHair
Thailand
Almost 2 years using the app
Edited March 2, 2020

I'll test this app hopefully it will do what I'm expecting out of it, and i don't think free apps can give you a lot of benefits hihoi

Home sweet home dubai
United Arab Emirates
Almost 2 years using the app
Edited March 14, 2021

It’s good 4 stars. The app can’t see all that enter the website, but did grasp a better idea what the customer wants.

Ball Raw Performance
United States
Almost 2 years using the app
February 6, 2020

Great App! it helps you see exactly what the customer experiences during their visit to your website.

Cats People Store
Morocco
Over 1 year using the app
Edited April 25, 2020

Works very well! Really useful! Great info to have! Can help figure out sales funnels or what is getting peoples attention.

Wicked A Design
United States
Over 1 year using the app
Edited February 18, 2021

Works GREAT! If your site is getting traffic then THIS is the next step for you. see how your customers behave and where your site can be improved. I watched one customer click my TOS provided in my theme and it didn't work, they immediately left my shop. I WOULD HAVE NEVER KNOWN WITHOUT THIS APP!
4 stars because the app keeps defaulting to an old date for vids and I can't see the new ones ...

CH Puppets
United States
Over 1 year using the app
December 1, 2020

I used this app to find out who is coming on my page & what they're doing before they buy. I am still getting the hang of the website.

ShaniStyles
United Kingdom
Over 1 year using the app