Reviews (695)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its insightful analytics on customer interactions, enhancing website functionality and user experience. Features like session recordings and customer journey replays, along with a survey tool for direct feedback, are highly valued. A free plan is available, and the responsive customer support team assists via live chat. The app is noted for its ease of use and intuitive design.
Refine
-
By rating
Great app, but sometimes the full sessions are not recorded especially with purchase sessions
Rubbish software!!! It maliciously deducts money randomly. After applying for the fee, it has been refusing to process the refund on the grounds that Shopify has not processed it. It is not recommended to use this app! !
This is fraudulent review. This store was never charged. This review will be reported to Shopify.
Super fast reply, great customer service. I was very pleased with the fast turn around.
Great app to see specially if the visitors are reading your content or not or where they spend the most time. Its fun.
Love this app with great features and the customer service is really good too.
nice
Has helped me learn how to better set up my site navigation for customers
Very good replay app, help me a lot to improve my website
Great platform to understand how enhance UX and get higher conversion.
Good support so far