Reviews (2,740)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

February 17, 2023

The app is easy to install and use. Customer service was helpful and polite. Mo was very helpful. I look forward to continuing to use the app.

Sharp Tact Kreativ | Tees & Gifts with Encouraging Messages to Brighten Your Day with a Bit of Wit
United States
Over 1 year using the app
CartKit replied February 17, 2023

Thank you for leaving such a wonderful 5-star review, We really appreciate it. We're excited about your journey with us and hope it will be the best for you.
-Mo

May 10, 2020

Love this app, every store owner needs this in the beginning as a form of customer feedback. Data is essential in E-Commerce!

Shopbagsbegone
United States
Over 1 year using the app
Edited October 23, 2019

I used CrazzyEgg about 8 years ago and loved the heatmap visuals. Better Replay provides the next level of insight with 2x 4x instant replays of visitors on our site. I love the tool and it took 1 minute to setup. Rematee Sleep Solutions

Rematee
Canada
Over 1 year using the app
June 10, 2020

Very impressed with this app! Having the Replay of customers on our site is invaluable data for big companies and startups like us! Thanks CarKit Replay Live Session Recordings is an indispensable tool and 10,000 sessions a month is a very generous free offering!

Onyx Lifestyle
United States
Over 1 year using the app
August 13, 2020

Great app comparing it is free. Also, it helps to see where customers are dropping off and we can fixes it.

KiPP
Australia
Over 1 year using the app
Edited December 4, 2019

It was really helpful to see the customer journey, how we could optimize our landing pages and product pages, and what products people were looking at!

SENSE of SHELF
United States
Over 1 year using the app
October 22, 2019

The fact its free is amazing. Thank you so much guys. This app helped me fix an issue on my site from the very first recording.

Walker Model Supplies
United Kingdom
Over 1 year using the app
June 9, 2020

I am so excited to use this app. For a small business who wants to improve and grow. This app will be so helpful for that.

Slayish Sunglasses
Ireland
Over 1 year using the app
May 24, 2020

A must have app to know what exactly users are doing on your website and correct it if you are getting a lot of traffic but no sales. A rough estimate is 3% of total unique is converted int sales and if you put the correct tools and interjections it can be lifted to 7-8%

Bass Evolution
India
Over 1 year using the app
Edited October 17, 2019

so far its great i really enjoy using this app!it gives me a better understanding of what people are looking for.

Shop Sassy Chick
United States
Over 1 year using the app