Peek! ‑ Better Replay & Survey , 2,624 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to provide insights into customer behavior through replay and survey features. They find the real-time replay feature useful for identifying website issues and appreciate the customizable survey for direct customer feedback. The app is praised for its user-friendly interface, efficient performance, and excellent customer service. It offers a free plan, but many find it valuable enough to upgrade. It's particularly beneficial for new businesses, described as a game-changer for boosting productivity and understanding customer journeys.
Refine
-
By rating
Love this app! Helps you understand your customers journey and highlights areas that need attention to move forward. This app levels up my business - highly recommend.
Super helpful members of the team too - thank you.
We are glad that you love the app and thank you for leaving us 5 stars review. We really appreciate it. Great to have you with us.
-Mo
Happy with this app & customer service. Looking forward to get more insights on my landing pages thanks to this app.
We are super happy about your review! It means a lot :)
Let us know if you need any assistance with our app
- CartKit Team
Great app to provide insight into customer behaviour. Enables you to make changes quickly to the site where common issues have been identified. Its like User testing. Highly recommended!
Very helpful tool to increase customer awareness. Very satisfied with the features that this offers.
Amazing app, it is so easy to install and I can see what my customers are attracted to as well as use on my website. This will help a lot with understanding their behaviours, I love it!
helpful in checking the last sessions of customer. the replay can be very informative and understanding
I just started using the app and it looks great so far. The support was very fast and friendly. I like it The quality is good!
Easy to install and use, I like the button which I can change the play speed, as well as the skip idle time tick box - both making using Replay easier. It helps us to see where we can improve our site. Thank you!
Surprised this is free! Normally I would expect a monthly subscription for an app of this quality level. Very easy to set up and really enjoying it!
I am obsessed with this app! This is exactly what I was looking for and it works perfectly! This really helps me watching where my potential customers fall off so I can fix it to get them to be buyers. Highly recommend. Also the customer service is quick and responsive.