Reviews (2,767)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to analyze customer interactions, enhancing site navigation and conversion rates. It offers a free plan with features like session replays and possibly heatmaps, which effectively identify customer behavior and conversion barriers. The app is easy to install and integrate, and the support team is noted for their quick, helpful responses, ensuring a reliable and functional user experience.
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Doesn't work. Enabled the toggle switch and visited the site in another browser. Came back to app dashboard and no recording shows up.
Update: Out of nowhere I visited the dashboard again hours later and now two recordings show up, but nothing happens when I click to view them. It just gets stuck on the media player screen with no video and a "loading data" message.
I have had no luck with ...
Chat support tabs states “replies in few minutes’’ that’s a lie. I chose the free plan with 100 monthly sessions. Started having false recordings supposedly of people entering my webpage.Shopify recorded only 7 sessions but somehow there are 45 sessions on the replay app.
Hi there, unfortunately our chat support wasn't available this weekend. We'd be happy to look into this for you and will reach out shortly
This inflatable bull riding experience brings one tough sport to your water arena and calls for endless challenges and competition.
This inflatable bull riding experience brings one tough sport to your water arena and calls for endless challenges and competition.
This inflatable bull riding experience brings one tough sport to your water arena and calls for endless challenges and competition.
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Wasted 5 minutes trying to see a session but nothing comes up. Checked the faq and there is no solution
Hi! We reached out via email. We would like to get more details of the issue you experienced.
i do not know how to use the app. i checked my first recording but i couldnt understand its replay.please help me understyand it
Hi! We just sent an email - or you can contact us directly at replay@cartkit.com
I threw this on my site to see how well it would work. Instantly, my site was much slower and pictures wouldn't load near as fast. They also pay for reviews, which I'm not a fan of. Oh well, wish it was better. Not for me. Try it for yourself.
Hi! We do not pay for reviews. We make it clear that it's completely optional and the functionality of the app does not depend on whether a review is made or not.
We've ...
Boring and useless application. It does not explain what should I do!! It will be good if it had a introduction page
Not sure how this works, but for me I need to be able to specify IPs to ignore and also I only want recordings coming from Facebook US and that's it, there is no way to set up a campaign tracking... This is so freaking dumb of the creators of this whatever.... Not sure about page speed, didn't feel like testing it after finding out about these stupid limits.
App Says It has a Free Version, yet the single second i Join or install the app it asks me to approve billing
Why is this telling me to subscribe to a monthly service without even letting me in the app or showing me any plans or anything?? Why would I just instantly subscribe to giving you money before I've even tested this app out. I thought there was a free plan?
Hi there! You are accepting a 7 day free trial of the Pro plan. If you switch to the free plan within 7 days, you will NOT be billed. We indicate how many days you have ...