Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

May 28, 2019

good application, i tried it, easy to install, but when you have more than 1 store, it's a little bit difficult to install

Arecaa
France
14 days using the app
Edited May 10, 2020

great app! the app helps with know how your visitors well. and its easy to use it happy to find out about this app. definitely recommend it work but too quick when you replay the recoding

Pets World
United Kingdom
14 days using the app
July 12, 2020

Overall seems good, but I've noticed it slower the Page Load Speed a freaking lot, which affects the auction on Facebook and lower your conversion.

The mobile load speed decrease by 25%.

It would be good to have a turn off button for only mobile. But for now - do not recommend using it for long periods of time, especially when you're advertising on FB

yellowtoneco
Ukraine
11 days using the app
July 10, 2020

Nice!!! i dont know how this app works yet as i'm only writing a review to do something! So yeah sorry

MINKY LASHES GLOBAL
Australia
11 days using the app
September 12, 2019

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SNRTFM
United States
7 days using the app
Edited December 13, 2019

This app is quite useful. I can understand my customers better ; however , i m afraid this app will make my site slow so i m thinking if i need to remove it , thanks.

Anti-drop AirPods Case
Hong Kong SAR
7 days using the app
May 13, 2019

not enough results to rate this yet not enough results to rate this yet not enough results to rate this yet

JERRY LASER™
Germany
7 days using the app
August 13, 2020

I used this app to track what my vistors are doing. Haven't explored completely yet. Not sure how this will help

Meghvi
India
6 days using the app
July 10, 2019

viewing is good and i really enjoyed how it let me watched live and showed me a recording of the process of my customers

TheJesusShop
United States
6 days using the app
November 19, 2019

i used this app to help me have an overview on customers likes and dislikes at the website, but it has suddenly stopped working.

Exostus
Spain
6 days using the app
CartKit replied November 19, 2019

Hi, we're working on it and will let you know when its back up and running!