Reviews (2,766)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to analyze customer interactions, enhancing site navigation and conversion rates. It offers a free plan with features like session replays and possibly heatmaps, which effectively identify customer behavior and conversion barriers. The app is easy to install and integrate, and the support team is noted for their quick, helpful responses, ensuring a reliable and functional user experience.

November 28, 2019

This app is very useful for enabling me to see the activity within my store. It allows me to consider where improvements might need to be made.

Reel Store
United Kingdom
Over 1 year using the app
Edited October 16, 2019

Nice UI with some confusion...Let's see if it's better than Yandex Metrica that have Replay and Stats

Belle de Jour Cosmetic
Thailand
Over 1 year using the app
May 21, 2019

We have been using this for a couple weeks and so far so good with one minor issue, location isn't always accurate but that could be because of browser settings.

A Touch of Point Pleasant
United States
Over 1 year using the app
May 2, 2020

I use this app to view where customers are focusing their attention at. I would like to see email info so that way I get a better understanding if my competitors are viewing my page.

Manzo's Holistic Shop
United States
Over 1 year using the app
July 14, 2020

Not Found. Contact admin for valid URLs for these days
if continue this way,i have to find another

Unbox Daily
Singapore
Over 1 year using the app
November 16, 2019

This is a great way to study your page. I do not like how there is a limit to how much traffic is recorded.. regardless, still a useful tool

RFLCTx®️
Canada
Over 1 year using the app
Edited May 24, 2020

I use this app to gain insights on how my customers shop on my site. I like how it offers fast forward feature in the video. It'd be nice if it offers heat map to see which product or page is the most popular. It also has glitches from time to time.

shibeezy
United States
Over 1 year using the app
Edited June 23, 2020

You can see the access data and time, etc., the operation is more convenient, the data is clear, and you can always use it

fettero
China
Over 1 year using the app
Edited July 23, 2019

seems to do what its supposed to do, only watched a test one so far. will keep my eyes on it. Dont really know what this will help me do tho lol

Boney Apparel
United States
Over 1 year using the app
March 7, 2020

This app really helped me to see the real-time movements of each customer's visit so that I can make more informative decisions to either readjustment or corrects

Vintage Chic Jamaica
Jamaica
Over 1 year using the app