Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app, especially for new businesses, for its ability to provide valuable insights into customer behavior and optimize their site. The replay feature is particularly appreciated, allowing real-time tracking of customer activity to identify potential issues. The app also includes a survey feature for direct customer feedback. It's praised for its ease of use, quick setup, excellent customer support, and no impact on store performance.

November 22, 2023

Super useful. Recently I have been running into many issues regarding the add to cart buttons and that was creating a lot of fallback with conversion rate and even sessions (somehow). Using Peek! I was able to locate where the issues were taking place and how everything is running on my customer's side. Thankfully after resetting my codes for shopify back to default, I'm able to receive more sales and the issue occurs less often.

Thank you for your service,

Highly recommend!

Austrige
Canada
12 days using the app
March 8, 2024

I chatted with Donald and he was quick and knowledgable with solving my problem. Definitely recommend this app!

InsertCASEable
United States
About 1 hour using the app
December 20, 2023

The app does what it says and very intuitive interface. The app is fast and very easyn to use

Desi Alpha
India
25 days using the app
February 11, 2024

Very nice user interface! And easy to set up as well.

Experience The Eclipse
Canada
About 2 hours using the app
February 18, 2024

great, thanks very much for all
i love this app very perfect

Karakase.fr : Personnalisation totale, protection maximale.
France
About 2 hours using the app
April 9, 2024

It helps us get more in tune with our customer journey and where they fall off. Great app

UnpackThat
United States
5 minutes using the app
December 25, 2023

Donald was very kind and helpful.

DJW Trend Furniture-Home Goods
United States
About 2 months using the app
April 8, 2024

Great app!

BrushChic
Slovakia
12 days using the app
Edited November 29, 2023

This app helps us understand what issues we have with our website. The customer service team is amazing and definitely recommend this to any small business owner. I did try other apps similar to this and none are comparable to this one. A must have for your shopify store.

The Glam Kit
United States
6 months using the app
March 16, 2024

Great and friendly support, very helpfull

VESKY
Netherlands
About 5 hours using the app