Reviews (2,766)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to analyze customer interactions, enhancing site navigation and conversion rates. It offers a free plan with features like session replays and possibly heatmaps, which effectively identify customer behavior and conversion barriers. The app is easy to install and integrate, and the support team is noted for their quick, helpful responses, ensuring a reliable and functional user experience.

Edited February 17, 2023

app says Free plan available. but once you install it you won't have any option to use free plan. You just got a bug popup saying approve the app charge. Fraud App

Edit - Your policy is to essentially accept a 7-day free trail & approve app fees is not ok. I've recently been charged by another app with a similar policy. I downgraded the plan to the free trail the same day but still got charged ...

Kitchenboxd
India
1 minute using the app
CartKit replied February 12, 2023

Update 02/17 - Thanks for your reply. While we can certainly understand your frustration, it is fairly common to subscribe to a free trial for a Shopify app. While we can't ...