Peek! ‑ Better Replay & Survey

Peek! ‑ Better Replay & Survey

Reviews (2,767)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
    2.3K
  • 11% of ratings are 4 stars
    312
  • 2% of ratings are 3 stars
    66
  • 1% of ratings are 2 stars
    14
  • 2% of ratings are 1 stars
    52
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to analyze customer interactions, enhancing site navigation and conversion rates. It offers a free plan with features like session replays and possibly heatmaps, which effectively identify customer behavior and conversion barriers. The app is easy to install and integrate, and the support team is noted for their quick, helpful responses, ensuring a reliable and functional user experience.

September 26, 2022

没用..............................................................................................................................................................................................................................

AGM Mobile Official Store
Hong Kong SAR
3 days using the app
July 8, 2020

love it!!! there are problems sometime due to like lag of pictures. And the videos kind of got cut alot

Kasenetic
United States
3 days using the app
October 15, 2019

Only displays the last 7 sessions... What should I do if I want to see the rest of the visitor sessions?

El Raval 08001
Spain
2 days using the app
August 31, 2019

if there is a log of what customer did that would be better than watching through hundreds of videos

Rock Rooster Footwear Inc
United States
2 days using the app
October 7, 2019

Great app but stopped working after a few weeks, emailed developers and waiting for a response...

ClarePods™️
Spain
2 days using the app
July 7, 2020

ASKING FOR A REVIEW WITHOUT TESTING IT YET. DISAPPOINTED. REMOVE THIS REVIEW COMMAND AND LET PEOPLE TEST IT THEN REVIEW

Juliatrends Incorporated
United States
About 18 hours using the app
July 5, 2020

didnt work, I cant watch records, so
Minimum 100 characters
Minimum 100 characters
Minimum 100 characters

a2zcoins
Bulgaria
About 17 hours using the app
April 1, 2019

does what it says.

RetroLight
Switzerland
About 15 hours using the app
September 17, 2020

It doesnt show pop ups, exactly what I wanted to see... It took me good 10 minutes to run my own tests using VPN to get it.

The rest is OK I guess.

Halloween Suits™
Netherlands
About 4 hours using the app
CartKit replied September 19, 2020

We appreciate your feedback! Better Replay does not record certain actions due to privacy regulations.

October 17, 2020

It works but not in real time way. And it can not be refreshed from the same window. Must go back to open again from Shopify platform.

Reasontek
United States
About 3 hours using the app
CartKit replied October 19, 2020

Hi! We appreciate your feedback. We're actually investigating this situation.

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