Reviews (2,739)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.
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The set up was fairly simple. Now waiting on customers and conversion
The set up was fairly simple. Now waiting on customers and conversion
All our recordings had gone, I left a message. Next day all was fixed. Thank you for sorting this out for us.
Nice App to analyse customer search or interest.Try to add heat map as soon as possible. install it and use it.
Great app would recommend it to any level of a drop shipper it truly can provide very valuable info. Unlike other apps this one is one the best out there that can truly help anyone of any level in helping them understand the customer experience and how to improve it.
It is helpfull to see the session in time, to know how customer is surfing in my shop.. hope that s help me to make more sales
Just got this app, but very impressed with their onboarding system. Well polished - excited to get started.
just installed, trying to see more functions. Just wondered where can i see all the visitors recording.
Can record but the time is short, is it right?Simple function, I like it very much Recommended for novices
Edit: Thanks so much for listening to my feedback about the favicon being difficult to see, and then amending changes. Awesome. I still find the new changes to the UI hard to read and a more unpleasant user experience, plus the extra click to view sessions is annoying, but other than that, this app has helped me understand and fix my site issues really quickly and that's invaluable. Don't know where I'd be without it.
Hi! We truly appreciate your feedback. We actually tried contacting at two different email accounts but our emails bounced back. It seems like you're unable to receive our messages.
We'll continue trying other methods to reach you.
I wanted to use this app to see where customers were going on my website. The app misses some of the website visits, but overall it's great.