Reviews (2,767)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to analyze customer interactions, enhancing site navigation and conversion rates. It offers a free plan with features like session replays and possibly heatmaps, which effectively identify customer behavior and conversion barriers. The app is easy to install and integrate, and the support team is noted for their quick, helpful responses, ensuring a reliable and functional user experience.

May 15, 2021

This app really helps me get an understanding of my customer's journey while on my site. Looking back on the replays there are some actions that dont get played back but all-in-all i'm happy with the app.

The Noble Brand, LLC
United States
8 months using the app
Edited December 5, 2019

Really good app. It's been really helpful to be able to see what our sites users have been doing hhh

shallwedream2
China
8 months using the app
Edited July 1, 2020

Not great but good app for beginners to look at your customer's activity and understanding their behaviour on your website!

Indian Essential
Australia
8 months using the app
May 2, 2020

Neat app to be fair. Effective for seeing where people are looking at to store. I’m not sure if this is a feature or not but it would be better if you could add a part where it says where the viewers come from eg YouTube ad Instagram, Facebook...

Rolaxer
United Kingdom
8 months using the app
August 20, 2024

Great app, but sometimes the full sessions are not recorded especially with purchase sessions

MORRIS HAIR
Lithuania
7 days using the app
Edited July 31, 2020

I am at the second step of getting started. I am still trying to figure out for something on the website to indicate what that next step is, so I go straight to it without wondering around.

Must-Have Portables
United States
8 months using the app
Edited May 6, 2020

Okay, it ’s a bit stuck, and the refresh is slow, which annoys me a little, and I do n’t know what to do, everything else is good.

icastyles
China
7 months using the app
July 10, 2020

I use the app to take a look at how my page is doing. I like how it allows me to be able to see recordings of customer sessions from which I can gain better insights on my website's designs.

Sybil Louise
Singapore
7 months using the app
January 12, 2021

Love the app so far. I will continue to monitor my website sessions and provide another update once I have posted this sale.

houseofdrip.co
United States
7 months using the app
Edited November 7, 2019

It's so interesting (and a little creepy) to watch how someone looks at your page. Now, if I only knew what to do with that information!

Fried Bananas
United States
7 months using the app