Reviews (2,767)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to analyze customer interactions, enhancing site navigation and conversion rates. It offers a free plan with features like session replays and possibly heatmaps, which effectively identify customer behavior and conversion barriers. The app is easy to install and integrate, and the support team is noted for their quick, helpful responses, ensuring a reliable and functional user experience.

October 21, 2023

very good

MyGoal
Lithuania
About 4 years using the app
November 4, 2024

Good analysis of customer behaviour

Lizzy Fitzrovia
United Kingdom
3 minutes using the app
August 6, 2021

I love this app and how they respect the old loyal users of the app. Much appreciate their fair pricing.

DaDa Bedding Collection
United States
Almost 4 years using the app
June 9, 2019

This is a good app for a free version. I still wonder why my customers leave but I have found issues with my website, so it's helpful.

Monarch Graphics & Design
United States
Almost 4 years using the app
September 4, 2024

best replay app

Pawfect
United States
9 days using the app
Edited December 12, 2020

We just got started, this App is asking for a review before even we try any functionality, we will update our comments once we start using it.

Raj Unique Collection
United States
Almost 4 years using the app
CartKit replied December 14, 2020

That's odd, reviews are optional. We'll review the onboarding process and if you have any issues, please reach out at replay@cartkit.com :)

November 23, 2020

This app is great. I can't believe we're getting such valuable information for free. It sure will help us to better understand our users and improve the site's UX.

made4youmx
Mexico
Almost 4 years using the app
September 15, 2019

muy buena aplicacion muy buena aplicacion muy buena aplicacion muy buena aplicacion muy buena aplicacion

acmoladesign
Spain
Almost 4 years using the app
May 6, 2019

I didn't know I needed this, until I added the app. So cool how you can view the sessions. Just downloaded and already working perfectly! Thanks!

Tea and Becky
United States
Almost 4 years using the app
October 16, 2020

Great Tool, really helps me. You can see what a customer does on your site. first 10000 action a month are free. i amreally happy with the app

Pure Virge
Netherlands
Almost 4 years using the app