Reviews (2,740)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

Edited December 29, 2020

i really like this app. it provides a heat map and recording of your customers actions for free. helps me figure out what customers are doing on my site

Fitness Equipment Now
United States
5 months using the app
November 21, 2019

I use the app every day! Great work
Nothing more to say but need 100 characters to submit the revie

dog-bracelet.com
Germany
5 months using the app
October 11, 2019

I really love this app! It's super easy to use and fantastic insight on your own website. Thank you Better Replay!

waresup
China
5 months using the app
March 7, 2022

Very useful tool. I wanted to see how customers interacted within their session. It as easy to install and started to work immedietly. If I was doing a bigger analysis I would keep the paid plan.

MARCH
United States
5 months using the app
April 20, 2020

Thank you. Will test a few things and review back again! Still at the early stage of using it. Looking forward

Aroma Spin
Malaysia
5 months using the app
July 12, 2020

Awesome app it really helps you understand what the consumers are doing. I total would recommend this site if you want to solve any consumers problems.

Lavish Mobb Boutique
United States
5 months using the app
June 10, 2020

Great App, highly recommend using, now i can see where the drop off point is for my customers and make improvements!

Boba Buddies
Australia
5 months using the app
June 28, 2020

goodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgoodgood

Psyche Makeup
China
5 months using the app
October 16, 2019

Excellent Application

360Electro
Saudi Arabia
5 months using the app
Edited September 13, 2019

I used this app to help me get an idea of where customers are going on my website, where they are clicking, and where I need to add CTA buttons or remove some content. I enjoyed how easy it was to install! I love that it shows me a video screen shot too. So Cool!

MuscleMassage™
United States
5 months using the app