Peek! ‑ Better Replay & Survey , 2,609 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app, especially for new businesses, for its ability to provide valuable insights into customer behavior and optimize their site. The replay feature is particularly appreciated, allowing real-time tracking of customer activity to identify potential issues. The app also includes a survey feature for direct customer feedback. It's praised for its ease of use, quick setup, excellent customer support, and no impact on store performance.
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sometimes it doesn't look good. because it's not mobile friendly. Most of the time I have to zoom in into recording.
Very cool, but i tested it myself and it said I was in CA when im located in IL, so im not sure how accurate the tracking info is but the main feature is awesome!
Just installed and I haven't used it fully. Although the clip could be a bit longer to help determine what drives sales or causes one to loose customers. So far, I haven't been able to do that as the clips are just for a few seconds.
it seems pretty good, it has a lot of downloads
I'm not sure what else I should review about anyways.
All I know is that I need this function to be able to track the visits and web traffic on my website to know what to and what not to do.
Thank you!
It's good that I can see my customer's behaviours. But.. seems quite not smooth sometimes my website looks gone. actually not like that.
Nice app works well. Sometimes it doesn't give the accurate location rest of it works very well.
Best part is, this app is absolutely free
I used this app and it is great, because you can precisely see what to improve to your shopify store.
When it works it's a great app and very useful. It shows exactly how customers navigate the store so you can adjust. However, recently it has alot of my vistors' sessions arent showing up. I was looking for the recordings of people who made a purchase and many of them did not show up
It's a pain to have to manually refresh the page in order to see the most recent sessions. Otherwise, great!
So far so good. Love the view where you can see what the user actually did, it really helps us with seeing where the flow of the sites should go.