Reviews (2,767)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to analyze customer interactions, enhancing site navigation and conversion rates. It offers a free plan with features like session replays and possibly heatmaps, which effectively identify customer behavior and conversion barriers. The app is easy to install and integrate, and the support team is noted for their quick, helpful responses, ensuring a reliable and functional user experience.

Edited May 6, 2020

Okay, it ’s a bit stuck, and the refresh is slow, which annoys me a little, and I do n’t know what to do, everything else is good.

icastyles
China
7 months using the app
July 10, 2020

I use the app to take a look at how my page is doing. I like how it allows me to be able to see recordings of customer sessions from which I can gain better insights on my website's designs.

Sybil Louise
Singapore
7 months using the app
January 12, 2021

Love the app so far. I will continue to monitor my website sessions and provide another update once I have posted this sale.

houseofdrip.co
United States
7 months using the app
Edited November 7, 2019

It's so interesting (and a little creepy) to watch how someone looks at your page. Now, if I only knew what to do with that information!

Fried Bananas
United States
7 months using the app
May 1, 2020

good tu use... i just downloaded the application but i think is going to work good. you can see what people do inside the store

MyPocketCleaner
Italy
7 months using the app
August 17, 2019

Tracks sessions. Could be a bit clearer on HOW it works for cautious people like me. But i gave it a try and its great.

Swerandus
Sweden
7 months using the app
Edited June 20, 2020

great app, sometimes the location is not working well, but overall not bad, worth trying out........

Revolution Watches
Hungary
7 months using the app
January 1, 2021

Pretty good. But In my humble opinion the videos with too short time records. Sometimes it isn't enough to analyze.

Mario's Market
Kazakhstan
7 months using the app
April 10, 2021

sometimes it doesn't look good. because it's not mobile friendly. Most of the time I have to zoom in into recording.

Grab Grocery
New Zealand
7 months using the app
September 24, 2019

Very cool, but i tested it myself and it said I was in CA when im located in IL, so im not sure how accurate the tracking info is but the main feature is awesome!

Evolution Threads
United States
7 months using the app