Peek! ‑ Better Replay & Survey

Peek! ‑ Better Replay & Survey

Free plan available. 7-day free trial.
Rating (4.8)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

March 20, 2019

Languages

English

Record user sessions, understand your customer, and provide versatile surveys to improve your store

See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance.

See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance. more
  • Convert visitors into customers. Replay full session recordings to understand UX
  • Easy to read insights and ecommerce specific segmentation
  • Build a connection with your customers with post-purchase surveys
  • Easy to read insights take the guesswork out of why a landing is not converting
  • Centralize survey responses to better understand user feedback

Pricing

7-day free trial

FREE

Free

  • 100 unique visitors/month
  • Session Recording
  • Shopify Integration
  • Ticket Support

GROWTH

$29/month

  • 7 Day Free Trial
  • 10,000 Unique Visitors/Mo
  • Custom Events
  • Custom Rules
  • Live Chat Support
  • +$10 for every additional 5,000 unique visitors

FREE

Free

  • 100 unique visitors/month
  • Session Recording
  • Shopify Integration
  • Ticket Support

GROWTH

$29/month

  • 7 Day Free Trial
  • 10,000 Unique Visitors/Mo
  • Custom Events
  • Custom Rules
  • Live Chat Support
  • +$10 for every additional 5,000 unique visitors

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

2,569 reviews

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app, especially for new stores, for its valuable insights into customer behavior that aid in optimizing marketing and website design. They appreciate the real-time replay feature for identifying potential issues and the customizable survey tool for direct customer feedback. Merchants praise its user-friendly interface, quick customer support, and in-depth, actionable analytics. Many also value its free plan and scalability, considering it a crucial tool for business growth and profitability.

November 20, 2023

It is amazing, it really helps me understand my customers´behavior while on my site in order to take action to optimize.

Tetes.co
Colombia
Almost 3 years using the app
November 17, 2023

Perfect solution.

PROCAMPTEK
Canada
Over 2 years using the app
December 25, 2023

Donald was very kind and helpful.

DJW Trend Furniture-Home Goods
United States
About 2 months using the app

About this app

Launched

March 20, 2019

Languages

English

Built by CartKit

About CartKit

4.9 average rating

7 years building apps for the Shopify App Store

1250 Ave. Ponce De Leon, Suite 301 PMB #3002, San Juan, PR, 00907, US

Support

Send a message

replay@cartkit.com

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