Better Replay

Better Replay

by CartKit

See How Visitors Navigate your Store with Session Recording

4.8 of 5 stars(941 reviews)

Optimize your Store

Easy to read insights take the guesswork out of why a landing page is not converting, or even proving if a redesign is successful.

Track Every Click

See what happened before and after the click with full session recordings. Understand how visitors navigate your website

Turn Visitors into Customers

Use insights to encourage visitor conversion, lower your bounce rate and conquer cart abandonment.


About Better Replay

See your website through the eyes of your visitors!

Shopify Stores use Better Replay to promote what's working, repair what isn't and evaluate new ideas.

Ever wonder why so many of your website visitors don't actually convert? Better Replay takes the guesswork out with live session recordings of each visitor on your store. This means a quick and easy way to see what visitors are looking at and how long they're onsite.

Think of it as a DVR for your Shopify store.

Installation of Replay is literally a click away – absolutely no coding required. Better Replay is ready to go out of the box, simply install the app and start watching visitor sessions on your store.

This is where you see what visitors really do on your website and where they get confused or stuck. Better Replay’s Heatmap alternative helps your team make data-informed decisions to improve your website and boost your conversions over time.

Totally Free!

The app is 100% free and records up to 5,000 sessions per month. This should be sufficient for the majority of stores.

We do not currently allow for more than 5,000 sessions per month, but this may be available if/when we offer paid plans in the future!

Session Insights

See the browser, session length, location, and timestamp for each session alongside the session recording. This app provides great insight into customer behavior so you can analyze and focus on what is important, or eliminate elements that are not working and costing you time and money.

GDPR Friendly

Better Replay is GDPR friendly, as an unidentified session is just that, unidentified, and as such recording that session for the purpose of session replay/session playback is ok.

Note that it is possible to capture personal or sensitive data passively if you are recording forms or pages where personal data is inputted or displayed on your website or application.

It is important that you audit your own site and ensure all appropriate form fields or elements are excluded before you start recording. Not to worry, as Better Replay provides easy to manage ways to exclude forms from being recorded.

Awesome Customer Support

Contact our support team for clear and friendly customer support. We’re dedicated to the success of your business.

Instant Access To Upgrades

Don’t ever worry about missing an app version. All CartKit’s updates are automatic, so you always have access to the newest version.

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Pricing

Free

Overall rating
4.8 of 5 stars
Based on 941 reviews

  • 5 of 5 stars
    83% of ratings are 5 stars
  • 4 of 5 stars
    13% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    1% of ratings are 1 stars
    (9)

Most recent reviews

Cheers Or Tears

Great bit of kit! Very to the point just how it should be and gives it instantly as well - definitely worth checking out

Whole Sale Tech

This app boosted my sales, as i am now able to see why my customers weren't converting. If you're having problems with conversions download this app! I liked how it showed you every detail of your customers visit even where they clicked! I did not enjoy how delayed it was sometimes.

Fantasyrack

i like the simple installation it doesnt take much but it didnt record all the session it skip some session's.