Reviews (1,699)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to create customized reports that improve operational efficiency and data analysis across various business needs, including inventory and customer behavior. It features a user-friendly interface, on-the-fly report generation, scheduled exports, and integration with systems like Big Query. Merchants particularly praise its robust performance and exceptional customer support, noting the team's responsiveness and expertise in customizing reports and resolving issues quickly.

March 5, 2024

Report Pundit not only haver insightful reports and metrics out of the box, but the customer service team is extremely quick and helpful with helping with any customisations. Mnauwel in particular has been extremely helpful. 5 stars.

Mr Pool Man
Australia
Over 1 year using the app
January 13, 2023

I recently had the pleasure of dealing with Tony from Report Pundit, and I have to say his customer service is outstanding. His expertise in report customization allowed him to quickly identified a solution to my problem, and he customized my report within minutes. This customized report will certainly decrease the time I spend reconciling Shopify payments with QuickBooks.

The exceptional service provided by Tony made a great impression on me. I have reached out to customer service several times over the years and I have always received great service and, most importantly, solutions that improve my productivity.

I highly recommend Report Pundit.

TeaLula
United States
Over 2 years using the app
April 6, 2022

This app helped me track all my items on the site and if they are stocked out- very helpful! Able to make custom reports really easily

Tina Davies Professional
United States
Over 2 years using the app
August 29, 2023

5 Star support when I needed to run a report using a custom field. They helped find a solution and got my new report up and running in minutes. Good work!

Art Print Shop
United Kingdom
Over 2 years using the app
November 10, 2021

James was super helpful setting up a custom report based on Order Due Date, Location and cleaning up the report. I've been trying to get this exactly right and he did it!

Little Miss BBQ
United States
Over 2 years using the app
Edited August 11, 2022

Very capable reporting app. Multi-shop data has been great for us. Automated reports too with thousands of records. We are planning to use the Shopify metafield data TBD. In several months across many stores, I think I've only had 1 time out of 10-15 chat conversations that a human was not immediately available to help me and that was a weekend. Most of the time they respond within seconds and build and fix the reports for me quickly above and beyond my expectations for support. Occasional problems have occurred but they have been quick to temporarily fix and enhance the app. Occasional slowness occurs with the larger multi-store reports across many weeks and months but that is true to some extent in all systems and I think some Shopify throttling may be occurring. Overall happy with our choice, because bottom line is that anything I haven't liked and anything I've had a problem with has had a reasonably quick resolution. For your reference, we are likely in the top 1-2 percent of Shopify customers in terms of orders and data including Plus and Advanced stores.

DREAM
United States
Over 2 years using the app
February 5, 2024

I can take whatever i want. Quick and correct. Best reporting app!

V S P
France
Almost 2 years using the app
June 26, 2024

The customization was great. I had my own design on Excel and it was really easy to implement in Report Pundit. And another awesome feature is the schedule to send the report by email. Finally, the support is very patient with long request. As a developer used to report builder in Visual Studio, this is the must have to a shopify user.
Keep up the great work.

Couleur Concept
United States
About 1 hour using the app
December 9, 2022

This is so easy and user friendly! Their support team is so nice and quick to respond! I highly recommend this app!

Courtyard Style
United States
Over 2 years using the app
December 3, 2021

Fast and good support! If you got a question or found a bug, it takes less than 5min an you get a feedback!

LEDVANCE Shop
Germany
Over 2 years using the app