Reviews (1,699)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to create customized reports that improve operational efficiency and data analysis across various business needs, including inventory and customer behavior. It features a user-friendly interface, on-the-fly report generation, scheduled exports, and integration with systems like Big Query. Merchants particularly praise its robust performance and exceptional customer support, noting the team's responsiveness and expertise in customizing reports and resolving issues quickly.

Edited January 26, 2021

This app is great for generating custom reports. When I can't get the data I need to generate, they are very speedy and responsive to help create custom reports. I highly recommend it!

CB Studio
United States
9 months using the app
June 8, 2021

Easy to see all data at once and lots of filters, customer service was great and helped me within a minute or so when I had a question

Hhwcustoms
United States
9 months using the app
June 6, 2022

Great app, and the staff customized my reports as needed! I needed to break down sales by day of week and hour, and they were able to get it done for me. If you are looking for very specific and detailed reports, this is the app to use.

Hemp Wick Candles
United States
9 months using the app
April 12, 2021

Highly recommended reports package - with outstanding customer service. Shopify’s native reporting seems to get less useful by the month at least on my pricing tier... Report pundit can mine data from every corner of the Shopify database. It comes with a suite of useful pre-baked reports that will cover most bases, but the true power resides in RP’s ability to create custom reports. I’m not saying that is an easy task - but what you really get from your monthly charge is access to one of the most helpful, responsive and capable support teams that I’ve come across. These wonderful folks never seem to have a problem whisking up amendments to existing reports or creating new reports. My only knock on the whole experience is that the App UI and the exported reports aren’t overly pretty to look at - this is so trivial that I haven’t bothered deducting a star ⭐️

Folklore Store
New Zealand
9 months using the app
August 19, 2020

Love this app. I am able to pull all customer order details directly from shopify into an excel sheet and create many other reports. Their customer service is top notch, very quick to respond and will help you in case you get stuck creating a report.

Diaries of Paris
Canada
9 months using the app
July 19, 2021

This app is great and helps me solve big problems. The data statistics are very comprehensive! Is worth to recommend

PRINCPL
Canada
9 months using the app
June 1, 2022

I love ReportPundit, so many great datapoints and extracts at your fingertips, and a great customer support team too.

Hyggi
Denmark
9 months using the app
February 3, 2022

Report Pundit enables us to easily automatically export reports on a schedule and upload them via FTP. Their support has always been helpful and after some tweaks by them, the app is now working well for us.

Crash Records
United Kingdom
9 months using the app
April 27, 2021

The best customer support of any app we have ever used, probably the Gold Standard for what every app team should be like. Thank you ReportPundit for helping us with all our report troubles. A perfect and flexible app for all needs.

Victor Churchill
Australia
9 months using the app
Edited August 4, 2021

First, I want to say that I am so confused at what the last review before mine could possibly be about because I have received EXTREMELY fast support from Report Pundit two days in a row! Perhaps because they attempted to reach out by email but Report Pundit literally has a support chat directly in app, which makes communication super easy... Anyways, My first recent inquiry was last night *IN THE MIDDLE OF THE NIGHT* (literally at 12:32am PST) and Sam not only responded right away but was able to fully resolve my issue by the time I woke up this morning! Today, at 4:45pm PST I had to reach back out for something minor and again, I received speedy assistance! This time, by David! TLDR: Both times I have had to reach out to support, I got a response in about 60 seconds flat! They are awesome! Aside from their stellar support, the app is extremely easy to use and very intuitive! It really does seem like it can quite literally pull ANY kind of information from your Shopify store. I have had Report Pundit installed on my own store since 5/20/2020 and it is one of my few "Must Have" apps! Worth every dollar ;) Thank you Sam, David and anyone else on the RP team for providing an awesome tool for us and, again, for the wonderful support!

The Urban Flair
United States
9 months using the app