Restxre SMS Text Marketing , 6 reviews

Overall rating
3.8
Counts per rating level
  • 67% of ratings are 5 stars
    4
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 17% of ratings are 2 stars
    1
  • 17% of ratings are 1 stars
    1
Edited December 27, 2020

Hello, Even after 3 days of asking for support I have not received any help. we installed the Restxre SMS Text Marketing app for our store which is catering to the Indian market and whose selling currency is in INR. However, we noticed that we have been billed in the USD. Our transactions which were in INR were captured in USD which is completely unacceptable and unethical. Our transactions of rs 3,000 were calculated as USD 3000 and were billed upon USD 3000. We don't mind paying the charges , if only they are in INR. Please fix this bug in the app. Thank you Edit: ive sent a email however its been 3 days no reply.

Name Strings
India
10 days using the app
Restxre Inc. replied December 23, 2020

Hi,
Thank you for your honest feedback! We've been trying to get in touch with you over email these past few days, but haven't seen any responses from you. Please either send us an email to support@restxre.com, or respond to our previous emails.

Just to reiterate as well though - your shop was not billed for any charges/fees.

Looking forward to talking to you & resolving this asap!
- Team @ Restxre

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