Reviews (114)

Overall rating
4.1
Counts per rating level
  • 86% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its professional image editing capabilities, particularly background removal, which enhances product photos. It's praised for its quick turnaround, often within 24 hours, and its cost-effectiveness. The app is also appreciated for its ease of use, time-saving features, and responsive customer service. Additional features like adding reflections and ensuring uniformity across product images are also valued.

July 24, 2017

If you're looking for simple background removal, you'll be happy with this service, but if natural shadows are important to your images, you'll probably be disappointed. When I photograph my products, I take the time to adjust the lighting to create shadows that look real and highlight the product. Unfortunately, their approach is to knock out everything but the object and then add in artificial ...

The Barrington Garage
United States
Over 6 years using the app
Pixc replied March 26, 2019

Excuse the late reply. Replying to reviews is a new Shopify feature.

Your review was posted two years ago, and you've been using our service since then. We would love to know ...

May 13, 2019

I like the app and the photos come back decent but they are never done in 24 hours. Even if I only submit 6 or 8 it takes a couple days.

Mary's Mariana
United States
Over 4 years using the app
Pixc replied May 13, 2019

Thank you for taking the time to write a review. Our team sent an email two days ago about your order but haven't received a reply. Could you please check your spam folder?

...

February 13, 2019

I use this app frequently to add white background to my photos. When I placed my first few orders, the pictures came out really good. Now, I'm finding the quality and care taken to add/remove backgrounds is sloppy. I find I have to go through two or three revisions to get it right.

Mini Me Gift Box Shop
United Kingdom
About 3 years using the app
Pixc replied March 4, 2019

Sorry to hear that your last orders were less than satisfactory. We attempted to make them right for you. Can you please confirm if the issue has been sorted? Feel free to ...

September 21, 2017

well... my story, purchased 50$ credits, try to use it only after 2 weeks (didn't have time) and i didn't like the workflow process. I Emailed them that i want my money back , they told me 24 hours passed,and they can't give me a refund.
Naturally - i Got pissed. 50$ is ALLOT. I didn't like the UI/Workflow. very uncomfortable. 1 angry customer.instead of proper customer service. (the client ...

Golf King Shop
Israel
20 days using the app
Pixc replied March 26, 2019

Thank you for providing feedback about your experience with Pixc. I'm sorry to hear that you found the level of service unsatisfactory.

We reached out to you via email at the ...