Reviews (99)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 23, 2023

RX asks us the right questions and gives clear answers at the same time - essential insights, visually perfect and fantastic onboarding & support!

Bone Brox
Germany
5 months using the app
RetentionX replied September 12, 2023

We're thrilled to hear you're loving RetentionX! Thanks so much for your review!

January 26, 2021

Amazing app to drive measurable business impact! The tool provides us with loads of actionable insights - we started lean, then upgraded twice in the first four weeks.

ARCHIVIST
Germany
5 months using the app
December 13, 2023

An insanely insightful and useful app with actionable data driven recommendations. From understanding which customers are due to order again, to what you should be selling them and where your free shipping threshold should be, this app is an absolutely critical tool for anyone trying to scale. I can't recommend RetentionX, or the team behind it enough.

Revolution Fibers
United States
5 months using the app
RetentionX replied March 27, 2024

Thank you for your review! We are so happy to hear you're getting the most out of RetentionX and are having a great experience using it!

July 15, 2022

Das beste Analytics-Tool am Markt für datengetriebene StartUps. Wir arbeiten mit einem Subscription-Modell und der CLV ist für uns essentiell wichtig. Die smarten Forecasts machen uns die Steuerung CLV vs. CACs viel einfacher. Auf dem Dashboard haben wir die Unit Economics auf Tagesbasis im Griff. Mega!

Supernaturals
Germany
4 months using the app
RetentionX replied July 19, 2022

Thank you so much for your very nice words! We are glad to hear that you are enjoying RetentionX and that this is driving growth for the business! It's a pleasure to support you along the way :)

February 28, 2024

Brilliant app! Gives us a view of our business in a way no other app provides. The customer segmentation is more advanced than what we get in shopify, and is the driving force behind this app. The AI insights are also really useful and actionable - eg: we increased our free shipping threshold based on this app's recommendation and it's increased our AOV!

No Nasties
India
3 months using the app
RetentionX replied February 29, 2024

Thank you so much for your review! It's great to hear your success in increasing AOV with the help of our Free Shipping Threshold report! We can't wait to see what else you accomplish with RetentionX!

July 17, 2022

Amazing app - definitely the best retention platform I have worked with. There are so many insights into your customer database, product performance and RFM groups, that can help your business make informed decisions. The app is easy to use and graphs are easy to understand. The support is also outstanding, their team has been helping us find all sorts of information about our customers and develop innovative solutions if we're looking for some particular insights. Would highly recommend it.

Temple of the Sun Jewellery
Australia
3 months using the app
RetentionX replied July 19, 2022

Wow, we really appreciate your wonderful review! It's great to see how a great brand like yours can lean on RetentionX to understand your customers better. We're happy to be working closely together with your team!

December 6, 2023

Must-have app for any shopify ecom. The set-up is truly seamless and the solution very easy to use, give you immediate access to tons of powerful consumer insights. You cannot live without it once you tested it. And the team is amazingly responsive and helpful.

Dries Van Noten
Belgium
3 months using the app
RetentionX replied December 12, 2023

It makes us so happy to hear you're making the most out of RetentionX! We do our best to make sure our customers can really use the platform to its fullest potential!

October 19, 2022

Super analytics platform for customer data & customer segments.
We're using retentionX to better understand where our customers are, how they behave and how we can better contact/ convince them to convert with the right content on the right touchpoint.
Very useful insights!

DE PURELEI
Germany
3 months using the app
RetentionX replied October 19, 2022

Thank you very much for sharing your experience! It is wonderful to be part of your strategies and work with you to create the best experiences for your clients.

October 21, 2022

RetentionX helps us make the right marketing decisions based on data that is clear, understandable and well presented. This saves us time because otherwise we would have to look at many data points. Optimally structured and clearly understandable.

worknotes
Germany
3 months using the app
RetentionX replied October 25, 2022

Thank you for your lovely words! Providing insights in an easy and optimized way is one of our goals, so it makes our day to hear that. It's a pleasure to work with your team!

December 13, 2020

Sincere 5 stars! We have been looking for a solution like this for a really long time and now we have all the reports we need any time - all thumbs up!

LaVita Türkiye
Türkiye
2 months using the app