Reviews (89)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 28, 2022

RetentionX is an incredibly helpful tool. It makes it easy to analyze and interpret Shopify and Recharge data all in one place across customers, orders, products, and more. We have so much more insight into our data thanks to the RetentionX tool as well as the team. Valentina has been guiding us through onboarding, from showing us all of the different reports and features to answering questions about the specific data needs of our business. We honestly wouldn't have time to get this much insight into our data without RetentionX.

Blueshift Nutrition
United States
About 2 months using the app
RetentionX replied February 9, 2023

Thank you so much for your kind review! We love hearing about your experiences with our different analyses and features, as well as your interaction with the team! It's a pleasure working closely with you.

November 3, 2022

This app makes understanding the data from our Shopify store that much easier - it helps drive decisions to improve results on our site.

Siella
Canada
About 1 month using the app
RetentionX replied November 7, 2022

We appreciate your glowing review! Thank you for taking the time :)

March 9, 2022

I installed the Retention X last month on our webshop. We can draw so many interesting data from the app. It is def a game changer for e-commerce shops. Everybody who has an online shop and growth ambitions should have this!!!!

Supercilium
Netherlands
About 1 month using the app
RetentionX replied March 28, 2022

Wow, we appreciate this review so much! Thank you for making us part of your wonderful team!

February 20, 2021

Finally, I have the data that I have been looking for year's. Great insights in customers, life time value, churn, brand performance etc. Very cool that I can see aggregated data from all my stores. Support is excellent.

LiveHelfi EN
Netherlands
About 1 month using the app
December 14, 2020

This is the first review I have written after using Shopify apps for years. Simply said this software is awesome and powerful. Never had so many insights about my business!

friiz
Germany
About 1 month using the app
January 22, 2021

Great app to gain better insights in both your sales, customers and returns. Extremely helpful and comprehensive support. I will give RentetionX and the team behind my best recommendations.

EYDA
Denmark
25 days using the app
June 11, 2023

RetentionX where have you been all my e-commerce life? Wow! I gained immediate value to help me grow my business within 5 minutes of installing this app. This is hands down the best customer, product and sales analytics app on Shopify in my humble opinion. I cancelled other apps once I installed RetentionX. The user interface for such a powerful and robust app is stunning. If you are a founder or lead a business like me here is how RetentionX will help you - 1. You'll finally be able to understand in a visually clear and beautiful way how your business is doing? 2. You'll better understand your customers - what they like and don't like - and discover ways to retain them. 3. You'll better understand your products and leave the guessing game of restocking behind. Lastly, the brilliant and relevant support you'll receive is outstanding. If you are still reading this review, you are taking too long. Install the app now. Thank you, Team RetentionX!

NOTIQ
United States
7 days using the app
RetentionX replied June 13, 2023

Thank you so much for your review! We're so pleased to see you saw immediate value of our platform, and are really excited to continue working together!

January 23, 2021

Great app to get granular data and insights on my products and sales. Useful app and great customer service!

Effortless Online Thrift Store
Canada
About 3 hours using the app
September 30, 2024

Pirates and Pearls Boutique
United States
About 2 months using the app
RetentionX replied October 3, 2024

Thank you for your review! We are so happy to hear you're enjoying RetentionX.