Reviews (89)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 15, 2023

This app provides a huge value add in getting a deeper understanding of consumer behavior. The added ability to seamlessly build customer segments in the platform and push to our tech stack is an efficiency win for any marketer and DTC brand.

Lastly, the RetentionX team has been incredibly responsive and helpful in getting us onboarded and answering any and all follow up questions.

Excellent product, excellent service!

Pique
United States
6 months using the app
RetentionX replied December 12, 2023

Thank you so much for your kind words! We're excited to see all that you do using RetentionX!

August 23, 2023

RX asks us the right questions and gives clear answers at the same time - essential insights, visually perfect and fantastic onboarding & support!

Bone Brox
Germany
5 months using the app
RetentionX replied September 12, 2023

We're thrilled to hear you're loving RetentionX! Thanks so much for your review!

March 7, 2022

RetentionX has a wealth of data analysis which is easy to understand, use and apply to a variety of business needs. Being able to segment customers in so many different ways and then perform various analysis on those groups as well as compare different segments against one another is so helpful and RetentionX does it in such a simple way. Their customer support/service is amazing too - we always receive prompt responses and help. I highly recommend RetentionX to all marketers!

Honey Birdette AU
Australia
5 months using the app
RetentionX replied March 8, 2022

Thank you so much for this awesome review! We love our segment builder, and it's amazing that you are getting so much value from it! Looking forward to working together to keep getting these amazing results.

January 26, 2021

Amazing app to drive measurable business impact! The tool provides us with loads of actionable insights - we started lean, then upgraded twice in the first four weeks.

ARCHIVIST
Germany
5 months using the app
July 15, 2022

Das beste Analytics-Tool am Markt für datengetriebene StartUps. Wir arbeiten mit einem Subscription-Modell und der CLV ist für uns essentiell wichtig. Die smarten Forecasts machen uns die Steuerung CLV vs. CACs viel einfacher. Auf dem Dashboard haben wir die Unit Economics auf Tagesbasis im Griff. Mega!

Supernaturals
Germany
4 months using the app
RetentionX replied July 19, 2022

Thank you so much for your very nice words! We are glad to hear that you are enjoying RetentionX and that this is driving growth for the business! It's a pleasure to support you along the way :)

July 17, 2022

Amazing app - definitely the best retention platform I have worked with. There are so many insights into your customer database, product performance and RFM groups, that can help your business make informed decisions. The app is easy to use and graphs are easy to understand. The support is also outstanding, their team has been helping us find all sorts of information about our customers and develop innovative solutions if we're looking for some particular insights. Would highly recommend it.

Temple of the Sun Jewellery
Australia
3 months using the app
RetentionX replied July 19, 2022

Wow, we really appreciate your wonderful review! It's great to see how a great brand like yours can lean on RetentionX to understand your customers better. We're happy to be working closely together with your team!

October 19, 2022

Super analytics platform for customer data & customer segments.
We're using retentionX to better understand where our customers are, how they behave and how we can better contact/ convince them to convert with the right content on the right touchpoint.
Very useful insights!

DE PURELEI
Germany
3 months using the app
RetentionX replied October 19, 2022

Thank you very much for sharing your experience! It is wonderful to be part of your strategies and work with you to create the best experiences for your clients.

October 21, 2022

RetentionX helps us make the right marketing decisions based on data that is clear, understandable and well presented. This saves us time because otherwise we would have to look at many data points. Optimally structured and clearly understandable.

worknotes
Germany
3 months using the app
RetentionX replied October 25, 2022

Thank you for your lovely words! Providing insights in an easy and optimized way is one of our goals, so it makes our day to hear that. It's a pleasure to work with your team!

December 13, 2020

Sincere 5 stars! We have been looking for a solution like this for a really long time and now we have all the reports we need any time - all thumbs up!

LaVita Türkiye
Türkiye
2 months using the app
January 7, 2022

Very useful app and support. I'm just starting to using it, but I already have tons of optimization ideas with my ads.

Inoui Editions France
France
About 2 months using the app