Reviews (76)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
October 4, 2023

Solid app, great reporting dashboard.
Ability to do offers to save customers from cancelling has been $$$ for us.

Psychedelic Water
United States
Over 1 year using the app
September 8, 2022

The onboarding experience was amazing. They hunted me down to get it done. Very responsive and the app is far better than recharge (which I used for roughly a year back in 2019). There's more options to build out packages and the analytics I have are amazing.

Viasox
Canada
Over 1 year using the app
September 23, 2022

Retextion makes subscription management so easy, for both our customers and team. It's intuitive, offers in depth analytics, and the team provides truly unparalleled support throughout the migration process and beyond. They are consistently working on new features and improvements. Highly recommend!

Golde
United States
Over 1 year using the app
October 6, 2023

Not just a subscription app! We moved to StayAI and ended up with an awesome tool backed by a fantastic team. Stay powers subscriptions, but more importantly, gave us the retention tools needed to keep our subscribers happy (and loyal)!

It was easy to set up testing for offers to existing subscribers to keep them subscribed longer and to give people more value who were intending to cancel.

L'Evate You
United States
Over 1 year using the app
June 22, 2022

We've had three subscription platforms before Retextion—yes, even that one. This is the only subscription tech that has the features and tools a DTC brand needs to turn your recurring orders from a glorified payment processor into a retention channel. Features that seem like a no-brainer for a subscription program are missing in the other options.

Buoy
United States
Over 1 year using the app
October 4, 2023

Our brand relies heavily on recurring subscription revenue and we made the move to Stay to take advantage of their unique feature set. Their migration/implementation team is incredible--we got up and running quickly and saw no data loss for existing customers.

Since onboarding Stay, we've leveled up our retention strategy by testing offers for free gifts, discounts, and more. Their analytics dashboards are also exactly what we were looking for to see growth/churn rates and projections.

Dr. Kellyann
United States
Over 1 year using the app
Stay Ai replied October 7, 2023

Thanks so much for the review! We love it when brands power-use all Stay's features and Dr. Kellyann has been crushing it!

December 19, 2022

Great app. Great company. Dramatically better user experience than ReCharge (our customer support tickets have essentially gone to zero on subscription related issues). Zero issues with the migration of all of our customer data from ReCharge. And most importantly - excellent, proactive customer support every step of the way (real faces behind this company). Couldn't be happier we switched.

Taos Bakes
United States
Over 1 year using the app
May 1, 2023

We migrated over to Stay Ai from ReCharge for multiple reasons. We wanted a unified checkout, better support, more customization opportunities and more. Since the migration, our subscription platform has grown tremendously. I do not regret the switch and recommend moving over to Stay Ai if you're currently using a dated subscription platform like ReCharge.

OLIPOP
United States
About 1 year using the app
Stay Ai replied October 7, 2023

Thanks so much for the kind words! We have absolutely LOVED being part of OLIPOPs incredible growth story!

August 24, 2022

Retextion has helped us be more flexible with our subscription program! It has a fantastic dashboard and great subscription management for customers. We've also loved working with the team so far, they are so responsive and helpful!

Sound
United States
About 1 year using the app
April 4, 2023

We've literally tried them ALL! From Recharge > SKIO > Smartrr > Stay AI, we can NOW confidently say we have found a home; and it's not even close. We are continuously impressed with the level of professionalism, thoughtfulness and dedication we receive from the Stay team. We can be tough on the team for product feature requests and minor Shopify limitations, but each time the team handles it with grace and patiently, while they work hard to proactively incorporate and address our feedback to resolve our problems. We are proud to build along side Gina, Evan and the Stay Ai team!

Begin Health, Inc.
United States
11 months using the app