Reviews (94)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
April 9, 2024

SO impressed with Stay and their entire team. Everyone we've worked with has been an absolute dream and we couldn't be happier on every level!!!

Cowboy Colostrum
United States
2 months using the app
June 3, 2022

We wanted a better subscription portal UX because we're launching a brand new subscription program (Wine Club!) and Retextion's UX delivers. It's on-brand, visually pleasing, clear and super easy to use. They make it ultra easy for people to manage their subscription - customers can add 1-time or recurring items to their shipments in just a few clicks, swap their products, gift their subscription (!), pause for X amounts of time, or just cancel. They can also manage their subscriptions through SMS with their chatbot! It's the type of portal I'd like to have as a user. Their team made the transition really easy, which is a lot to say because changing tools is often hard.

Surely Non-Alcoholic Wine
United States
Almost 3 years using the app
June 24, 2022

We added Retextion to our Shopify site and have been totally impressed with their team! They patiently answered questions about implementation, are helpful with troubleshooting, and are always super speedy to respond. This app has been an upgrade from our previous solution and we look forward to seeing how the features continue to grow :)

Happy Viking Shop
United States
Over 2 years using the app
June 28, 2022

Retextion is the best-in-class subscription platform for modern day, savvy, time crunched consumers (and marketers!). Best decision ever.

Ever & Ever
United States
Over 2 years using the app
September 8, 2022

The Retextion team have demonstrated a commitment to partnership with our subscription strategy that is unparalleled in our 10 years of Shopify DTC experience. Our loyal subscribers are loving the seamless interface and customizability of their subscription plans. It’s a win win partnership!!

V-dog
United States
Almost 2 years using the app
April 4, 2023

We've literally tried them ALL! From Recharge > SKIO > Smartrr > Stay AI, we can NOW confidently say we have found a home; and it's not even close. We are continuously impressed with the level of professionalism, thoughtfulness and dedication we receive from the Stay team. We can be tough on the team for product feature requests and minor Shopify limitations, but each time the team handles it with grace and patiently, while they work hard to proactively incorporate and address our feedback to resolve our problems. We are proud to build along side Gina, Evan and the Stay Ai team!

Begin Health, Inc.
United States
Almost 2 years using the app
October 4, 2023

Solid app, great reporting dashboard.
Ability to do offers to save customers from cancelling has been $$$ for us.

Psychedelic Water
United States
Over 1 year using the app
September 8, 2022

The onboarding experience was amazing. They hunted me down to get it done. Very responsive and the app is far better than recharge (which I used for roughly a year back in 2019). There's more options to build out packages and the analytics I have are amazing.

Viasox
Canada
Over 1 year using the app
September 23, 2022

Retextion makes subscription management so easy, for both our customers and team. It's intuitive, offers in depth analytics, and the team provides truly unparalleled support throughout the migration process and beyond. They are consistently working on new features and improvements. Highly recommend!

Golde
United States
Over 1 year using the app
October 6, 2023

Not just a subscription app! We moved to StayAI and ended up with an awesome tool backed by a fantastic team. Stay powers subscriptions, but more importantly, gave us the retention tools needed to keep our subscribers happy (and loyal)!

It was easy to set up testing for offers to existing subscribers to keep them subscribed longer and to give people more value who were intending to cancel.

L'Evate You
United States
Over 1 year using the app