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We wanted a better subscription portal UX because we're launching a brand new subscription program (Wine Club!) and Retextion's UX delivers. It's on-brand, visually pleasing, clear and super easy to use. They make it ultra easy for people to manage their subscription - customers can add 1-time or recurring items to their shipments in just a few clicks, swap their products, gift their subscription (!), pause for X amounts of time, or just cancel. They can also manage their subscriptions through SMS with their chatbot! It's the type of portal I'd like to have as a user. Their team made the transition really easy, which is a lot to say because changing tools is often hard.
Retextion is a significant upgrade over the legacy subscription apps with its functionality actually being geared towards the customer lifecycle. The white glove onboarding was a significant help to our resource-constrained team and we can't wait to see what functionality comes out next.
We recently switched over to Retextion and we are very pleased with the solutions it has provided us. Their team is super helpful and we have enjoyed working with them.
Retextion has been a huge upgrade over our previous subscription app. Their support + onboarding team have been exceptionally helpful in getting everything set up correctly, would absolutely recommend to anyone considering switching to a better subscription app.
If you are not using Retextion for your subscription needs, you need to re-evaluate your entire business. I don’t even know where to begin about why you need to be on Retextion. The tech in incredible, the team is amazing, and the most important thing that everyone seems to forget is that customers LOVE how easy it is to manage their subscriptions. There’s so many features built in to the app that other apps don’t have that drastically increase your customers LTV and decreases Churn. HIGHLY recommended.
Switched from Recharge to Retextion and am SO happy we made the move. Everything about Retextion is better and cleaner than Recharge. Our subscribers are also seeing the benefits which makes us the most happy.
Very pleased with our transition from ReCharge Legacy to Stay. Their experience engine is a significant step up in being able to test and tailor experiences.
Their team is really excellent and helped us the whole way through the transition. Definitely my favorite subscription software on the market for Shopify.
I'm so glad we switched from Recharge. Their team is extremely helpful, and their user interface and features are far superior.
We were nervous about migrating our subscribers because they are the most important part of our business, but Stay made it easy and handled it from end to end. We just rolled out our first experience last week and are already seeing great results in reducing churn (GWP, offers), increasing LTV(add-ons), and reactivations. Highly recommend!
Thanks so much for the review! Tenzo has been crushing it with the ExperienceEngine & RetentionEngine.
These guys are rockstars. We were super worried about a messy transition and it ended up being the cleanest migration I could have hoped for. Support is next level. They're always available to help. Things we need to get figured out, we can get taken care of quickly with their fast response times. Also - the reporting dashboard is so simple. No need to run through endless reports. These guys are the real deal! Definitely recommend.