Retter ‑ Heatmaps & Replay , 46 reviews
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This app absolutely did not work for us. The heatmaps simply did not work and support were vague in their responses. Even cancelling our account was problematic, with only an error message and no confirmation.
Recordings do not show the full session. The heat map does not load pages. The app just not working for us.
Retter provides convenient and friendly service that gives a great experience. I recommend it to everyone.:)
It said that 500 visits are included in FREE plan. I had 452 visits and they charge me $4.99 - hiden fees - not recommended!
The heatmap and replay feature provide invaluable insights into customer behavior. Highly recommended for optimizing your online store.
Hola! Me gusta esta aplicación porque el plan gratuito es excelente, ahorita que todavía no tengo muchas visitas a mi web. Los replays también son buenos (te muestran el movimiento (scroll) que esta haciendo el usuario con su celular) y en general tengo buena experiencia. Tienen excelente servicio de atención y es rápido para contestar respuestas. Lo único que me gustaría que revisaran es, por ejemplo, algunos botones donde yo ocupaba hacer click para que la app hiciera lo que quería y para mi no era obvio. Pero fuera de eso es una muy buena app para comenzar con los heatmaps y poder mejorar mi webpage. thumbs up =)
I install this app and get to dashboard which says to click on link on upper right to add my website. The problem is that the button is not there. Now I am trying to access the account again and it doesn't remember my password. Pending dev's response. UPDATE: Dev Vlad has responded promptly and addressed this issue. Thanks.
Great app and great customer support really asking for feedback and suggestions for improvement! Excited to see how far this app will go.
Thank you so much for the feedback. We are excited to show you what coming next :)
Good customer support. Great app to track user movements and improve your website. Good value compared to other apps out there. Looking forward to the new update.
This App Is Excellent. Reasonably Priced. I'm always impressed with skilled App developers truly creating highest quality. It motivates me to happily keep going to achieve goals. The team maintaining this app is highest quality and i'm glad the app was recommended to me.