Retter ‑ Heatmaps & Replay , 47 reviews
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Well! I am using and testing this App, its really helping in understanding the customer behaviors their interests and the requirements. It also helping me to re-edit my ad campaigns and control my social media spending.
Thank you so much! you've made our day 🌟
Really handy app. Been using it on an expansion store and just moved it over to the main site. Find it better than hotjar for what I actually want it for. Have been able to significantly improve the UI/UX of our site as well as increase conversion rate for our site based on the learnings that we had. This included our first 'solution' which turned out not to work as we intended and meant we were able to pivit to a new solution that DID work. We initially had some challenges getting set up as our site has some unique customisations to it. Developer was helpful in getting it sorted for us within a few days. They also mentioned a few things in the pipeline which will be extremely useful!
Really great app to see my customer's movements in my website! Works almost the same way as Lucky Orange but has better value in terms of the pricing structure. I also heard they are coming up with new updates which some pretty cool features like showing broken links or if customers are clicking out of frustration and how many actions they are taking on our website. I recommend to try this app out!
Pretty good. No rewind or skip forward features. I think it would also be better to add a way to go to next recording without going to the main menu.
Does not work for me. Two times received an answer that they will check and someday will get back to me. Got redirected to the rating page only after in-app voted 5 stars. When the in-app votes 1 star then nothing happens. Strange
Additionally, I did not like to receive an "URGENT" email asking to remove this rating. The programmer is from Israel, not Ukraine, but anyway it was not an URGENT message.
Hey Reltek,
I'm so sorry for the less than good experience you had.
We received your ticket on the weekend, and we winningly took the time to fix your bug on the weekend when it's our day off. Today is Monday and the bug is already fixed and you receiving replays. We started working on fixing the bug as soon as possible even though it was weekend and our dev team had electricity issues due to them being from Ukraine. We trying to provide our merchants the best possible experience that we can, however, there sometime events that occurred and out of our hand. Have a wonderful day :)
Easy to use, and was stuffing up how the site looks like hotjar seems to do. We have watched around 15 people use our site and already found one of the things that we think is a key reason on why people don't convert.
Well worth using!