Retter ‑ Heatmaps & Replay

Retter ‑ Heatmaps & Replay

Free plan available
Rating (3.5)
Reviews
Developer

About this app

Launched

May 21, 2021

Languages

English

Heatmaps & Replay help you record visitor activity, to see how they interact with your store.

Retter helps you see where your visitors clicked, scrolled, moved, or tapped. Replay how your visitors interact with your products, collections, pages, carts, and what made them abandon your store. Using Session Record & Replay is a must. More over we provide Dynamic Heatmaps that help you understand which part of your pages are the most interactive & help you make smart decisions to improve your store and boost your conversions over time. Session Recording & Replay + Heatmap help to improve UX

Retter helps you see where your visitors clicked, scrolled, moved, or tapped. Replay how your visitors interact with your products, collections, pages, carts, and what made them abandon your store. Using Session Record & Replay is a must. More over we provide Dynamic Heatmaps that help you understand which part of your pages are the most interactive & help you make smart decisions to improve your store and boost your conversions over time. Session Recording & Replay + Heatmap help to improve UX more
  • Record & Replay help you understand your visitor with location, browser, session
  • Heatmaps help you understand which part of your page is interactive
  • Replay recordings is just like DVR, see where your visitors click, scroll & move
  • Heatmap & Replay help Identify landing page problems and improve your sales
  • Get a deep understanding how your customer interact with the store by replays

Pricing

Free

Free to install

Free until 500 page views each month

  • Unlimited recordings
  • Unlimited heatmaps
  • Live View
  • Session Insights
  • Custom Events
  • Top-notch support
  • 30 days storage
  • All other features

Basic Plan

$4.99 / month

Same price until 15000 page views each month

  • Unlimited recordings
  • Unlimited heatmaps
  • Live View
  • Session Insights
  • Custom Events
  • Top-notch support
  • 30 days storage
  • All other features

ADVANCED PLAN

$9.99 / month

Same price until 30000 page views each month

  • Unlimited recordings
  • Unlimited heatmaps
  • Live View
  • Session Insights
  • Custom Events
  • Top-notch support
  • 30 days storage
  • All other features

Pro Plan

$19.99 / month

Same price until 70000 page views each month

  • Unlimited recordings
  • Unlimited heatmaps
  • Live View
  • Session Insights
  • Custom Events
  • Top-notch support
  • 30 days storage
  • All other features

Free

Free to install

Free until 500 page views each month

  • Unlimited recordings
  • Unlimited heatmaps
  • Live View
  • Session Insights
  • Custom Events
  • Top-notch support
  • 30 days storage
  • All other features

Basic Plan

$4.99 / month

Same price until 15000 page views each month

  • Unlimited recordings
  • Unlimited heatmaps
  • Live View
  • Session Insights
  • Custom Events
  • Top-notch support
  • 30 days storage
  • All other features

ADVANCED PLAN

$9.99 / month

Same price until 30000 page views each month

  • Unlimited recordings
  • Unlimited heatmaps
  • Live View
  • Session Insights
  • Custom Events
  • Top-notch support
  • 30 days storage
  • All other features

Pro Plan

$19.99 / month

Same price until 70000 page views each month

  • Unlimited recordings
  • Unlimited heatmaps
  • Live View
  • Session Insights
  • Custom Events
  • Top-notch support
  • 30 days storage
  • All other features

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

47 reviews

Overall rating
3.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
April 2, 2024

Complete rubbish app, please don't be fooled by the low price. Here’s why:

1. The data is completely inaccurate, and the heat map cannot detect 99% of the traffic. There are only a few hundred page views anyway. (I did not set up partial detection, but all detection)

2. The billing model only depends on the total PV of your website, not how much the application does for you. For example, I only need the data of a certain page, but the application calculates based on all exposures of the entire website (in terms of charging, the data is extremely accurate, instead of only seeing 1 when I need to see the heat map) %The data).
When I gave feedback to customer service, he also said that he could only charge according to the overall pageview of the website.

Benlydesign
Hong Kong SAR
12 days using the app
February 21, 2024

It said that 500 visits are included in FREE plan. I had 452 visits and they charge me $4.99 - hiden fees - not recommended!

Crystals Healing
United Kingdom
11 days using the app
Edited July 12, 2023

The heatmap and replay feature provide invaluable insights into customer behavior. Highly recommended for optimizing your online store.

Cửa hàng của tôi
Vietnam
8 days using the app
October 25, 2023

Recordings do not show the full session. The heat map does not load pages. The app just not working for us.

Liberty Orchards
United States
7 days using the app
October 29, 2023

This app absolutely did not work for us. The heatmaps simply did not work and support were vague in their responses. Even cancelling our account was problematic, with only an error message and no confirmation.

ScandiBugs
United Kingdom
20 days using the app

About this app

Launched

May 21, 2021

Languages

English

Built by Byteex Ltd

About Byteex Ltd

4.4 average rating

4 years building apps for the Shopify App Store

Ellados Avenue 9, Paphos, 8020, CY

Support

Send a message

support@upify.io

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