Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its top-notch customer service, intuitive interface, and efficient returns and exchanges management. They appreciate its customization features, multi-store management from a single portal, and seamless integration with Shopify. Merchants also commend its affordability, reliability, and the positive impact it has on their businesses by simplifying the return process. Unique features like instant exchanges and custom return policies are also praised.

November 7, 2022

Super application ! Très pratique et un gain de temps dans la gestion des retours. Une équipe hyper réactive avec un accompagnement très professionnel.

FranginFrangine
France
5 months using the app
August 7, 2021

really good app. is helping me a lot with the returns i'm dealing with. must say really advance AI as well.

Tgow Sports
Italy
5 months using the app
February 14, 2023

Amazing solution! A must have app.
Return go provide us exchange and return experience. Support teams is great.
Well done

One Project
Israel
5 months using the app
December 28, 2021

Great support - saves me so much time on returns and makes the process simple and easy for my customers. Amazing amount of customization. Highly recommend.

Herzog
United States
5 months using the app
August 15, 2021

Amazing app, and AMAZING customer service!
If you don't have it yet, download it. It will save you so much time from doing the usual back and forth with your customers. Install and add your carrier (don't forget to add $ balance like I did at first) to get your prepaid labels sent to your customer. Put everyhing on automated and let it go.

BodyLief
United States
5 months using the app
May 30, 2022

The customer service is the best. They helped me setup the app from A to Z. I also have to spend way less time on customer service now everything is finally structured! Thanks a lot!

Happy Feels
Netherlands
5 months using the app
January 6, 2022

We've been using ReturnGo for a few months now and it has really helped streamline our return process and made things more efficient. The developers are always updating and adding new features. Customer support is excellent!

Adored Vintage
United States
5 months using the app
August 12, 2021

I love that I can just set it and forget it. This app takes care of all the tedious work. I has saved me time and saved me from a lot of headaches.
I think one of the best things about this app/company is the EXCELLENT customer service. I love that I can just chat with support get my questions answered quickly. If I ever have any troubles, I know I can count on their help.
Thank you!!!

dalia + jade
United States
5 months using the app
April 5, 2022

Without a doubt the best of the best! Super user friendly and the staff is out of this world! They are friendly, attentive and very easy to understand. In general, returns can be a major pain but this app makes the process so smooth. I was very patient and waited a few months to leave this review. I would highly recommend them to anyone looking for a an easy and practical returns solution!

Hook & Tackle
United States
5 months using the app
April 28, 2021

This app is the best return management system I could hope for.
It integrates seamlessly with the store design, functionality, and the support is through the roof.
Customers are using it and are enojying it, making them come back for more shopping.
Great overall, and the price and trial period are amazing.

Strongful
Israel
5 months using the app