Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for simplifying the return and exchange process with features like photo uploads for returns, customizable emails, and automatic stock updates. It's praised for handling multiple stores, integrating seamlessly with inventory systems, and offering responsive customer service. Merchants also value its affordability, automation, customization options, and user-friendly interface. Its ability to manage complex return rules is also a key benefit.

May 2, 2022

i use this app to deal with returns, its simple and very efficient . lets you fully customize the return and exchange portal to allow you to run your store more efficiently

United States
2 months using the app
January 5, 2022

We've been using this app to manage our returns and exchanges and we're really happy with it. The onboarding process was really easy, and the app is easy to use and we were able to fully automate our returns and exchange processes.

Doe Lashes
United States
9 months using the app
October 12, 2021

This app requires some significant setup time and testing, but once we got that done, the app has worked great. The few glitches that we've run into have been addressed promptly and thoroughly by the development team, and they've even accommodated us with a custom feature we needed. The interface is perfect for teams wanting a highly-customized portal and dynamic features. It's made the returns process so much more streamlined and organized. We're very happy.

Vapour Beauty
United States
Over 1 year using the app
January 30, 2022

Super app, best pricing.. very easy to set up rules.. had couple of doubts and the support was super awesome too! Keep it up team!

7 months using the app
March 31, 2022

App so far is great, simple to use and straightforward. Had a slight technical issue to start with, but it was resolved quickly.

Bella Grace
United Kingdom
3 months using the app
May 17, 2022

Works very well and is a great value. We previously used a much more expensive solution and it only had a few more features. This one gets the job done for way less.

United States
About 2 months using the app
September 6, 2022

Just got this and so far so good! Customer service is OUTSTANDING!!!! They are so very helpful and took time to explain everything!

Jaxe + Grace Boutique
United States
5 days using the app
May 27, 2022

Great onboarding, solid and responsive support. Features and development are very active. Arrived at this one from Return Magic since RM is shutting down. Not only is this a necessary change but it's also an excellent upgrade!

T-H Marine Supplies
United States
About 1 month using the app
July 14, 2022

Can't recommend this app enough. Easy to set up as you can arrange a call after installing so they can talk you though the whole process. I had to use the chat for help a few times and they answered immediately and either did it for us or showed me how to do it. If all that wasn't enough to get you to download this app, we asked for an extra feature as we have 2 kinds of returns and they set the whole thing up for us outside of the normal plan we are on. And it only took a couple of days. Was having the type of day where nothing goes right and honestly, this kindness turned my week around. So get this app!

Awoo Pet Essentials
United States
15 days using the app
April 22, 2022

Great app! Very easy to use and their customer service is exceptional! We highly recommend this app for taking the hassle out of returns.

Dapper Horse
United States
About 2 months using the app