ReturnGO Returns & Exchanges , 301 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its top-notch customer service, intuitive interface, and efficient returns and exchanges management. They appreciate its customization features, multi-store management from a single portal, and seamless integration with Shopify. Merchants also commend its affordability, reliability, and the positive impact it has on their businesses by simplifying the return process. Unique features like instant exchanges and custom return policies are also praised.
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I have nothing but great things to say about this app. The customer service is stellar and the app works very well. The team is extremely happy to help with any issues we've had.
Their reviews are accurate - this app and their customer service is amazing! They are open 24/7 and were able to jump on a Zoom call and fix an issue in 10 mins that I'd worked on for hours. THANK YOU!!!
Good UI/UX, and great customer service. We were looking for a return app for some time, that is easy to use and has a good UI/UX. Also, the customer service has always responded to our ticket in 30 seconds, with the right answers.
Until now, we are really happy with the app.
Excellent customer service! All the problems we have encountered so far have been resolved within minutes/hours!
AMAZING customer support and a pretty seamless returns app - pricing is great, customizability is great. Just wish that the tracking from stamps.com communicated with the app so each return would automatically move into the correct category (i.e., shipment in progress, shipment received, etc.) but this is just a minor inconvenience for an otherwise wonderful, easy app!
Super service et très rapide! J'ai été accompagnée tout au long du processus dans mes différents questionnements. Très satisfaite!
I've been using Return Go for over a year now, and it has significantly reduced the time and effort required for managing returns through the exchange portal. Our customers greatly appreciate this user-friendly tool for initiating return requests, and it instills confidence in their shopping experience.
Really loving ReturnGo so far. The support team is so kind and quick and really goes step by step with you during the onboarding so you don't feel all alone after downloading the app like other apps I have experienced. I am also happy they are able to accommodate different eligibility rules for returns which is something I have had trouble with in the past. So far so good!
We use ReturnGo in several of our shops, and are very satisfied.
We have gained a better overview of our return order and reasons, which help us create clear action plans to reduce the return rate.
The team behind is super friendly, and responds immediately.
Such a great app. Super easy for customers and staff to use, eases the returns process and saves us a lot of time. Plus the customer service team are fantastic and super quick at replying.