Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 13, 2021

Our ReturnKey portal is very easy-to-use and our customers love the experience. I also appreciate the excellent level of support provided by the ReturnKey team; they always go above and beyond to help solve our problems. Highly recommended!

Bottomslab MY
Malaysia
Over 2 years using the app
January 10, 2023

ReturnKey Portal is very helpful for us! Very easy-to-use and straight forwards interface for our customers and help us to manage the return orders which eases our
workloads.

Thousand Miles MY
Malaysia
About 2 years using the app
January 9, 2023

ReturnKey Portal is very helpful for us! Very easy-to-use for our customers and it helps us to manage return orders. ReturnKey team also very helpful to solve our issues. Highly recommended!

Buttonscarves
Indonesia
Over 1 year using the app
January 10, 2023

The ReturnKey app has truly made processing returns so much easier for us! The interface is very user friendly for not just the retailer but for customers as well. Not forgetting, the ReturnKey team has also been super helpful and we hope to see some updates implemented to make the process even more seamless.

Bottoms Lab SG
Singapore
Over 1 year using the app
March 22, 2023

Our company's time and financial commitment to handling returns have been significantly reduced thanks to the ReturnKey site.

Lyger Coffee
Philippines
About 1 year using the app
August 9, 2021

Our customers love ReturnKey and so do we. Our ReturnKey portal has dramatically decreased the time and money our company spends handling returns. Additionally, our customers really like the ReturnKey portal- it’s very clear and easy to use. Pricing is very reasonable too, particularly given the cost savings ReturnKey’s automation provides. Highly recommended.

Callie Cotton
Indonesia
4 months using the app
April 22, 2021

It's been like night and day since we started using ReturnKey. Their team is super responsive. They really go above and beyond to give our customers a flawless experience. My finance team has loved the improved visibility over our returns. Processing times have reduced dramatically and customer satisfaction has never been higher.

LOVE AND FLAIR
Indonesia
3 months using the app
October 19, 2021

ReturnKey is a MUST-HAVE app for online fashion brands. We had been searching for so long for a returns management software like Returnly/HappyReturns/etc to facilitate returns that could work in Indonesia, but couldn’t find any until ReturnKey — just in time right before our launch! We’ve been using it for a little over 1.5 months now, and both our team and customers are loving it (easiest returns in Indo they’ve done so far, they said). Returns and exchanges have been super smooth, thanks to the well-designed, easy-to-use return portal with very clear instructions, and the exceptional level of support given by their team. No more return struggles with ReturnKey as it provides complete oversight of our whole returns process. If you want to improve customer experience and satisfaction as well as operational efficiency, ReturnKey is the right key to excelling in the e-commerce sector — especially critical for clothing (activewear!) brands, which are generally more susceptible to higher return rates.

Kin + Ally
Indonesia
2 months using the app