ReturnZap ‑ Returns Management

ReturnZap ‑ Returns Management

From $8.95/month. 14-day free trial.
Rating (5.0)
Reviews
Developer

Highlights

Speed tested
  • No impact to your online store
Built for your business
  • Use directly in Shopify admin

About this app

Launched

May 25, 2016

Languages

English

Integrates with

EasyPost, UPS, Royal Mail, Canada Post, Sendcloud, Australia Post

Automate returns with shipping labels and an embedded portal. Save time and delight customers.

All in one returns management solution with no per return fees. Automate RMAs and return labels with an embedded portal. Offer prepaid return labels or allow your customers to purchase return labels directly from the portal. Carriers include UPS, USPS, FedEx, Royal Mail, Canada Post, Australia Post and dozens more. Keep your customers updated with email notifications and alerts. Create return rules that match your return policy and automate communication to your customers.

All in one returns management solution with no per return fees. Automate RMAs and return labels with an embedded portal. Offer prepaid return labels or allow your customers to purchase return labels directly from the portal. Carriers include UPS, USPS, FedEx, Royal Mail, Canada Post, Australia Post and dozens more. Keep your customers updated with email notifications and alerts. Create return rules that match your return policy and automate communication to your customers. more
  • Multiple ways to create return labels - offer free returns, or charge for them
  • Embedded order lookup portal for self-service customer returns and RMAs
  • Return rules logic to customize your return policy to suit your business
  • Return labels from shipping carriers in the US, Canada, Australia, UK and Europe
  • Manage returns to multiple vendor addresses for drop ship returns

Pricing

14-day free trial

Basic Plan

$8.95/month

  • No limits or volume caps
  • Approval Workflow
  • Custom Returns Policies
  • Embed Returns Portal
  • Email Notifications
  • Customer Paid Labels

Standard Plan

$29.95/month

  • Everything from free plus:
  • Pre-paid labels
  • Carrier integrations
  • Custom Rules and routing
  • Add multiple warehouses
  • International returns

Pro Plan

$69.95/month

  • Everything from Standard plus:
  • Priority support
  • API access
  • Automated tagging
  • Workflow automation
  • Holiday return windows
  • Trade In Portal

Basic Plan

$8.95/month

  • No limits or volume caps
  • Approval Workflow
  • Custom Returns Policies
  • Embed Returns Portal
  • Email Notifications
  • Customer Paid Labels

Standard Plan

$29.95/month

  • Everything from free plus:
  • Pre-paid labels
  • Carrier integrations
  • Custom Rules and routing
  • Add multiple warehouses
  • International returns

Pro Plan

$69.95/month

  • Everything from Standard plus:
  • Priority support
  • API access
  • Automated tagging
  • Workflow automation
  • Holiday return windows
  • Trade In Portal

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

39 reviews

Overall rating
5
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 15, 2023

Great app. It is exactly the solution we needed to process our customer's returns. And the support from David is outstanding. Highly recommended App for any E-commerce business.

Stella's Corset
Canada
Time spent using app: 6 days
March 6, 2023

We were looking to improve our returns system and this app was perfect for the change that we needed!

Also the customer service with David was amazing!!

Junees
United States
Time spent using app: 6 days
February 28, 2023

Great app. It is perfect for what we need. And the support from David is brilliant. Highly recommended.

CanvasGeeks Xtra
United Kingdom
Time spent using app: 3 months

About this app

Launched

May 25, 2016

Languages

English

Integrates with

EasyPost, UPS, Royal Mail, Canada Post, Sendcloud, Australia Post

Built by ReturnZap

About ReturnZap

5.0 average rating

7 years building apps for the Shopify App Store

Support

Send a message

support@returnzap.com

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