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This makes customer segmentation so much easier, more automated. On top of that, they catered to our business problems. And how we wanted things to be solved. Highly recommended!
If you are looking to get essential information about your customers experience and use this to then segment your customers into marketing email groups to upsell then this is the app for you. From the setup to ongoing support this company has been great and the data is so useful to both improving service to increasing retention revenue. Great feedback allows better service which can only be a good thing.
Thank you for the positive review! Customer segmentation can help you discover the hidden gems within your entire customer data. Using these segments to make advanced and personalized email marketing campaigns is indeed a way to gain retention revenue. Using customer segments to gain more of your best customers is also a way to perfect customer acquisition while lowering CAC.
Reveal is a platform that provides the missing data link that focuses on customer retention. While other platforms push you on Acquisition. Reveal gives you the insights and tools to work on Customer Retention. Which is a necessary component for any sustainable Ecommerce business. To get the most out of this tool I recommend completing their Customer Value Optimisation course. Combining these tools will help you on your quest to build a solid ecommerce brand
Thank you so much for your positive input and for reminding our CVO Academy and Customer Value Optimization course! For an eCommerce to work well and grow, you need a healthy balance between customer retention and acquisition, which Reveal surely provides.
I love this app. At first, I was skeptical and honestly didn't expect much but I was blown away. The free version gives any starting business all the info they need to scale and help understand your customer's habits. The real benefit was when I hopped on a call with Oana who walked me through the entire platform and the additional benefits that it offers. She recorded the call and sent me the video file.. it was a lot of info but all worth it! Before you scale any product use Reveal first and make sure. The numbers don't lie!
Thank you so much for your review! The numbers surely don't lie and the benefits you get from Reveal can be felt in the long run. Our team is ready to give a hand so you can understand your customers and thus manage to scale your business. That's the secret. Care for your customers and they will care for you!
We are currently going through the onboarding process with Oana, and we can already see the benefits of the wealth of data that the Reveal App provides. We are working to incorporate this data to better inform our strategies.
Thank you for the positive review! There are many metrics and strategies to follow in order to grow your business, but Reveal offers the ideal information to guide you on this path of growth. Analyzing your customer data and understanding your customers' behavior is a goldmine for you to discover.
Reveal has completely helped us get a full scope of who our customers are and provide us accurate data in order to pull an analysis of where we are falling short with our customers and areas we can improve. If you are struggling to see a full picture of your customers and wanting to get more detailed info, I highly recommend Reveal!!
Highly recommended!
All the data included is really useful to understand your segments and take action. The RFM analysis is clear and easy to understand, on top of that the integration works perfectly and fast.
It's been a game changer to our company.
At first glance, the UI looks complex with strange names for customer segments. But with a session from the devs, I understood how they did things. Great app if you need to understand your retention metrics.
Thank you for the positive review!
Customer retention is key to grow your business and our team is here to help you be engaged in that. Segmenting your customers according to the RFM model is an excellent way to understand their behavior and learn from it.
If you are looking for a way to learn about your current customer base and grow your existing customers. Reveal is the app for you. They break out your customer segments into fun categories that make it easier for your team to understand who is an ex-lover and someone who is about to breakup with your brand. There are so many great tools you can use not to mention the amazing team they have. They want you to succeed and grow your existing customer base. Why waste more money on acquisition costs when you can grow revenue with existing customers.
Thank you so much for your positive input! "Why waste more money on acquisition costs when you can grow revenue with existing customers" - that is something we completely agree with, but let's not forget about the ratio between CLV and CAC, right? Real business growth happens when you get the best mix.
Oana and Theodor were incredibly knowledgable and helpful. The customer service of this app is invaluable and a great selling point of this app. The product itself has a wealth of information, however you need to take the time to analyse the info given and apply to your business.
Thank you for your positive input! For sure you need time to apply the know-how from Reveal according to your type of business, because every business is special in its own way. That's why our team is always prepared to answer any question to get you on the right path. We are here to help your business experience a healthy growth!