Reveal: Customer Data & NPS

Reveal: Customer Data & NPS

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Rating (5)
93 reviews
93 reviews
Overall rating
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
93 reviews
February 4, 2021

We had a wonderful onboarding experience with Oana, who was very helpful! Reveal is a great piece of software and we are excited to start properly using it to help our business grow.

United Kingdom
Time spent using app: 2 days
Omniconvert SRL replied February 25, 2021

Thank you for the positive review! The secret to scaling your business is increasing your customer lifetime value, so this is the right place to start.

Edited January 27, 2021

We've added the Reveal app to our store and already have an onboarding call with their team. At first glance, the UI may seem complicated and confusing, but when discussed, it becomes clear why - the platform gives so many options for analyzing your existing data and get insights to your customers and a lot of ways to work with it! Teodor was very helpful and clear on guiding through the platform during the call. Also, what was significantly outstanding is that the Reveal team analyzed our customers buying behavior before our call. And based on their extensive experience, they offered us a new perspective on communicating with our customers and shared many useful insights for our business. We're still in the process of these insights' implementation and looking forward to increasing our customers' LTV. Happy to finally try the Reveal app and grateful for such a fantastic onboarding!

United States
Time spent using app: About 1 month
Omniconvert SRL replied February 25, 2021

Thank you so much for your amazing review!

Our team is always prepared to give the best guidelines possible and is two steps ahead to solve any problem. Analyzing your customers' behavior is the first step to increasing CLV and at the same time, your entire business.

Thank you for trusting and using Reveal!

January 26, 2021

Great App that aggregates your data to give you better insights!! It connects to my klayvio account to better apply the data as well.

Indy Brand
United States
Time spent using app: 9 months
Omniconvert SRL replied February 25, 2021

Thank you for your positive review! The integration with Klaviyo is flawless and it will change the way you think about email campaigns for sure. The insights you will find with Reveal will show a better overview of your customers' behavior and they will give you a clue on how to scale your business.

January 21, 2021

I just installed Reveal, and have already done an on-boarding meeting with the team. They were very friendly, and spent extra time with me getting me comfortable with their app and how to use it to grow my sales and profit. The way they are collecting and analyzing my Shopify store data is industry leading. I look forward to growing my LTV, retention rate, and average order size over the coming months.

Propello Life
United States
Time spent using app: 3 months
Omniconvert SRL replied February 25, 2021

That's excellent news! Thank you for the positive review and we are happy to see such a positive attitude towards growth. Increasing CLV is the best way to go to see your sales and profit growing like never before.

January 21, 2021

At first glance, the UI looks complex with strange names for customer segments. But with a session from the devs, I understood how they did things. Great app if you need to understand your retention metrics.

Time spent using app: About 2 months
Omniconvert SRL replied February 25, 2021

Thank you for the positive review!

Customer retention is key to grow your business and our team is here to help you be engaged in that. Segmenting your customers according to the RFM model is an excellent way to understand their behavior and learn from it.

January 18, 2021

The support is incredible. They are so supportive and helpful. They even give me some ideas for scaling my store. Such an awesome app. I believe this will be the next thing in 21 century. I strongly advice to try it out.

Time spent using app: 4 months
Omniconvert SRL replied February 25, 2021

Thank you so much for your great input!

Our team goes above and beyond to ensure you are on a proper path to business growth. Having Reveal as your guide is the first step and thank you for taking it with us!

Edited January 15, 2021

Great data around CLV, perfect for email marketing segmentation. Every small ecom store should be using it. Onboarding team are the best I have dealt with.

Personalised Pet
Time spent using app: 4 months
Omniconvert SRL replied February 25, 2021

Thank you for your positive review!

Starting small and going big after understanding your customers' behavior, right? Increasing CLV is the secret to growing your business, so having Reveal is the first step to it. Thank you for coming on board!

January 13, 2021

If you want to learn more about how grow your shop, you should definitely try this app. It gives a ton of great insights about your customers. Theodor and Oana are really helpful, have a lot of knowledge and are open to share it.

Time spent using app: 9 days
Omniconvert SRL replied February 25, 2021

Thank you for the positive review!

Our team is doing their very best to present every piece of information as clear as possible and let you quickly engage with your data and easily understand your customers' behavior.

January 12, 2021

We've found this to be a very useful app in taking our CLV efforts to the next level. The interface is clean and simple (exactly what you want) and there's a huge amount of data, displayed in an insightful way so that it's not overwhelming. The integration with Explore is so useful for tracking NPS by segment as well... And the TEAM!! Best support experience I've ever had with a SaaS. Thanks everyone for your ongoing support. Download this app!!!

Sleep Easy
United Kingdom
Time spent using app: About 1 year
Omniconvert SRL replied February 25, 2021

Happy to read your positive review! Thank you.

Our team is proud to help companies like yours flourish and the secret to doing that is to keep the focus on CLV. We are working on an even better design of the app, so you will have a clearer overview of everything.

January 11, 2021

AWESOME APP! very insightful! Better than LIFETIMELY, and does not carry hefty price tag of Glew.IO We have 3 brands on Shopify - one is subscription via Recharge, and the other two just normal products. I've always been interested in for their integration with Recharge, but didn't care much for their price tag. We've tried using Lifetimely for two of our brands and they are good - i have nothing bad to say about them - just that I prefer Reveal much more, and here's why: it SUPERCHARGES my Klaviyo. I am no expert at Klaviyo but i've been using it for around 8 months now for email marketing. I've always been impressed with the level of segmentation I can do. REVEAL basically SUPERCHARGED my Klaviyo - the different tiers of customers they group people in are segments that I wouldn't have thought of, they are also easy and best of all - they are dynamic. The dashboard is easy to use and easy to understand. With Klaviyo, some values regarding customers such as Predicted Lifetime Value or historical lifetime value - are things that have to be downloaded, add custom property, and re-upload. You can't create a segment base on it, but you can download a csv. It was more work than I was interested in doing... This is what I mean when I say REVEAL supercharges my Klaviyo. They run (automatically) daily reports and updates custom properties for a customer on a daily basis. As a duo-entrepreneur running 3 different businesses with only 1 virtual assistant, I've always favored automations over manual work. Anything that makes it less work for me, anything that does stuff automatically, is a win in my book, and REVEAL is definitely one of the best apps I have in my shopify apps arsenal. The onboarding call is also very helpful - the staff walked me through my dashboard, and provided a lot of great insights, as well as suggestions/ideas for my email marketing efforts, as well as my advertising efforts - which audience to do Lookalike audiences to (the VIP "soulmates"), which ones to avoid (discount seekers).

Parachute Coffee
United States
Time spent using app: 8 days
Omniconvert SRL replied February 25, 2021

We are so pleased to see you are happy with Reveal! The integration with Klaviyo is seamless and your email marketing campaigns will be changed, for sure. For the better!