Reviews (95)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
December 2, 2020

It was a really nice surprise to discover such a meaningful app that got us closer to our customers. Reveal RFM segmentation allows us to target specific customer segments with tailored outreach campaigns that fits their purchasing behaviour. Very useful to balance our efforts with new customers and returning customers, it's helping us improve retention rate, and increase LTV. Highly recommended!

Kosmos Kids
Romania
About 1 year using the app
January 12, 2021

We've found this to be a very useful app in taking our CLV efforts to the next level. The interface is clean and simple (exactly what you want) and there's a huge amount of data, displayed in an insightful way so that it's not overwhelming. The integration with Explore is so useful for tracking NPS by segment as well... And the TEAM!! Best support experience I've ever had with a SaaS. Thanks everyone for your ongoing support. Download this app!!!

Sleep Easy
United Kingdom
About 1 year using the app
Omniconvert SRL replied February 25, 2021

Happy to read your positive review! Thank you.

Our team is proud to help companies like yours flourish and the secret to doing that is to keep the focus on CLV. We are working on an even better design of the app, so you will have a clearer overview of everything.

November 8, 2021

If you are looking to get essential information about your customers experience and use this to then segment your customers into marketing email groups to upsell then this is the app for you. From the setup to ongoing support this company has been great and the data is so useful to both improving service to increasing retention revenue. Great feedback allows better service which can only be a good thing.

OTTY Sleep
United Kingdom
About 1 year using the app
Omniconvert SRL replied January 6, 2022

Thank you for the positive review! Customer segmentation can help you discover the hidden gems within your entire customer data. Using these segments to make advanced and personalized email marketing campaigns is indeed a way to gain retention revenue. Using customer segments to gain more of your best customers is also a way to perfect customer acquisition while lowering CAC.

March 18, 2021

Unparalleled RFM insights into specific customer cohorts, really motivated you to start nailing customer experience and email etc instead of paying Google and Facebook so much money! Great onboarding experience too.

DREAMSILK
United Kingdom
About 1 year using the app
Omniconvert SRL replied March 23, 2021

Thank you very much for your positive input! In the beginning, acquiring customers through ads is a clear step. Retaining them is the next step that truly helps businesses scale. Understanding the RFM segmentation model and applying it to your business is the stepping stone to healthy growth and smart decisions on all plans.

July 14, 2020

We just installed this app and on-boarding process is simply awesome. Reveal team including founder of Omniconvert is personally involved in post installation process. We'll rate it a 4 on 5 as we still to fully reap benefits of this tool. This is definitely a great app if you're looking to expand your repeat purchases and customer life time value.

App so far seems to be bug-free and safe to install.

Look forward to revising this rating once we've experienced full potential

Gynoveda
India
About 1 year using the app
October 7, 2020

The Reveal app is very useful for segmenting customers and identifying which types of communication should be intended for each group. RFM segmentation is useful, versatile and practical, and makes it possible to generate purchase recurrence for customers who need special communications!

Greenpeople
Brazil
About 1 year using the app
June 5, 2020

Reveal it's a nice tool to have and analyze your customers behavior.
Easy to install and friendly interphase.

Gatito.ro
Romania
About 1 year using the app
May 10, 2021

Content 10/10. Customer Service 10/10. Strategic Value 10/10. Incredibly smart, nice, easy to work with people and a killer App. What more is there to say?

Heidi Carey
United States
12 months using the app
Omniconvert SRL replied May 14, 2021

Thank you so for your review! We are doing our very best to create the best team, the best app, and to provide the best insights that will help you and your business grow like never before. Reveal was born out of the wish to help businesses take a drastic turn to customer-centricity.

October 21, 2020

Reveal is a must-have for any ecommerce store seeking success. In just one day, we've learned invaluable information about customers that will allow us to more effectively and efficiently choose who we market to, how we market to them, and which we can expect to provide the most value for our brand. The service is beyond exceptional and Teodor explained the app's functionality as pertaining to our site in a clear, concise manner which was tailored to our specific clientele.

Midori Bikinis
United States
11 months using the app
November 16, 2020

I used the app to help me better understand my store & my customers interactions with my store. Really insightful & the level of depth it goes into to help you as a store owner to understand your potential & existing customers better is absolutely mind blowing & actually worth it.

BraaiBaas
South Africa
11 months using the app