Reveal: Customer Data & NPS

Reveal: Customer Data & NPS

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Rating (5)
Reviews
93 reviews
93 reviews
Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
93 reviews
May 10, 2021

Content 10/10. Customer Service 10/10. Strategic Value 10/10. Incredibly smart, nice, easy to work with people and a killer App. What more is there to say?

Heidi Carey
United States
Time spent using app: 12 months
Omniconvert SRL replied May 14, 2021

Thank you so for your review! We are doing our very best to create the best team, the best app, and to provide the best insights that will help you and your business grow like never before. Reveal was born out of the wish to help businesses take a drastic turn to customer-centricity.

April 29, 2021

The data insights from using this app are phenomenal. Customer service is top-notch and their team's desire to see you succeed is so refreshing. Highly recommend it if you wish to learn more about your customers' journey and how to turn those who are going to 'dump' you into 'soulmates.'

Prince Edward Island Preserve Company
Canada
Time spent using app: 27 days
Omniconvert SRL replied May 14, 2021

Thank you for your positive review! The key is to understand your customers' behavior better and segment them accordingly. Your growth strategies will reflect these insights that will teach you whether it is worth keeping your "About to Dump You" customers or if you can turn them around.

April 27, 2021

If you are looking for a way to learn about your current customer base and grow your existing customers. Reveal is the app for you. They break out your customer segments into fun categories that make it easier for your team to understand who is an ex-lover and someone who is about to breakup with your brand. There are so many great tools you can use not to mention the amazing team they have. They want you to succeed and grow your existing customer base. Why waste more money on acquisition costs when you can grow revenue with existing customers.

Baseballism Online
United States
Time spent using app: 3 months
Omniconvert SRL replied May 14, 2021

Thank you so much for your positive input! "Why waste more money on acquisition costs when you can grow revenue with existing customers" - that is something we completely agree with, but let's not forget about the ratio between CLV and CAC, right? Real business growth happens when you get the best mix.

April 26, 2021

Even if you don't have one of the applications that Reveal directly connects with, you can easily export your customer list from specific groups and benefit from the additional power that you don't have built in to Shopify.

HEALTHandMED
United States
Time spent using app: 10 months
Omniconvert SRL replied May 14, 2021

Thank you for your review! Reveal is prepared to gather data about your customers as easily as possible so you can focus on your growth strategies. We are continuously making progress in keeping the platform up-to-date.

March 29, 2021

Very good data and insights!
Fantastic app for understanding your customers and provides great retention strategies. Well done!!!!

Gatto Con Personalità
Italy
Time spent using app: About 2 months
Omniconvert SRL replied May 14, 2021

Thank you so much for your review! Reveal is all about providing accurate data about your customers to help you understand them better and to be able to find the best fitting strategies for your business growth.

March 27, 2021

I have just started to use this app and was surprised at the customer insights it provides. Oana provided excellent customer onboarding via zoom and tweaked the RFM score cards to work better with my website.

Harrisson Australia
Australia
Time spent using app: 23 days
Omniconvert SRL replied May 14, 2021

Thank you so much for your review! Our onboarding team is doing an excellent job at providing the best service for you and your business, helping you to focus on what matters most: your customers and how to grow from this point.

March 25, 2021

Fantastic app for understanding your customers and provides great retention strategies. Would recommend to any store looking to focus on retention marketing.

Hickory Golf Store
Ireland
Omniconvert SRL replied May 14, 2021

Thank you for the positive input! Reveal helps you understand and predict customer behavior, so customer retention will become second nature to your business.

March 25, 2021

Great insights app and loved the onboarding experience. Helps us nail down the customer experience and also understand more about our customers from multiple perspectives which is very helpful.

DIVINIUS®
Canada
Omniconvert SRL replied May 14, 2021

Thank you for your positive review! Our team is well-prepared to share top-notch information that will provide you with the best results in the long term. Reveal keeps track of that information and gives the insights you are looking for to grow and scale your business, with the focus on your customers.

March 23, 2021

Reveal is a brilliant tool. Extremely insightful and offering more depth that some of the outbox segmenting other apps or the likes of email providers show you.

Up The Reds
United Kingdom
Time spent using app: 6 days
Omniconvert SRL replied May 14, 2021

Thank you so much for your input! Having all data in one place, finding the gold nuggets you probably didn't notice before and then applying better strategies to use them is what Reveal does best.

March 23, 2021

Complete no brainer if you would like to not only understand more about your customer value as a whole, but also create a clear strategic path on HOW to create more value. Excellent application.

Greenphones
Norway
Time spent using app: 5 months
Omniconvert SRL replied May 14, 2021

Thank you for your positive review! Understanding your customer value is a prime step to business growth. Our app does the automation part to help you focus on the best strategies to actually scale.