Marketing
Reveal: Customer Data Platform

Reveal: Customer Data Platform

by Omniconvert SRL

Learn what your customers care about. At scale.

5.0 of 5 stars(87 reviews)
Free plan available. 14-day free trial. Additional charges may apply.
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Retain More Customers

Learn what makes some of your customers churn after just one order and how to get them to stay with you longer.

Optimize Channel Spend

Identify your most valuable & loyal customers and customise their experience across ads | email | on-site using our of the box integrations.

Monitor the Voice of Customer

Optimise Customer Experience by monitoring your Net Promoter Score Pre and Post Delivery and handle your customers problems in real time.

About Reveal: Customer Data Platform

REVEAL is a Customer Data Platform that analyzes your customers' behavior across multiple channels, helping you understand how to acquire, retain, and delight your customers while lowering your CAC and increasing your Customer Lifetime Value.

HOW DO WE DO THAT? Check some of our awesome features below!

Advanced Buying Behavior Segmentation (RFM)

Automated RFM segmentation, buying habits, and cohort analysis help you understand, monitor, and predict your customers' behavior so you can design better experiences and personalized offers.

Enhanced Email Marketing

We can help you create advanced and highly personalized email flows and campaigns using our customer segmentation with your favorite email service provider.

Lower Ad Spend

Use existing customer data for marketing and retargeting to bring back newly acquired customers with High Order Value or attract new audiences like your Power Customers.

Anticipate the next move

Predict when your customers will buy next. Accelerate time to next purchase for new customers and stimulate repeat buying behavior. Intervene in the customer journey to prevent churn.

Maximize your profits

Orchestrate highly targeted campaigns and email flows and through our integration with Klaviyo. Push pre-built audiences or automatically create lookalikes to Facebook Ads, Google Analytics, Instagram, or email platform. Or easily export feeds to your marketing channels of choice.

Track only what matters

No vanity metrics, no random numbers. Reveal tells you the story of how your customers saw you, liked you, wifed you, and divorced you.

Customer Experience

Automated pre and post-purchase NPS surveys help monitor and use your customers' feedback for each interaction with your business.

Product Performance

Real-time product reports help you identify the best and worst-performing SKUs. Use REVEAL insights to improve product assortment and design more appealing offers for new and existing customers.

Integrates with

  • Sendgrid,
  • Klaviyo,
  • Facebook Ads,
  • Omniconvert Explore,
  • Gorgias

Media gallery

  • Reveal - Insightful Customer Segmentation
  • Reveal - Improve Customer Lifetime Value
  • Reveal - Optimize your Product Assortment
  • Reveal - Cohort Analysis
  • Reveal - Monitor the Voice of Customer
  • Reveal - Grow with Actionable Tips

Support

Pricing 14-day free trial

See all pricing options

Start

Free

No credit card required.

  • All your Key eCommerce figures in one place
  • eCommerce Analytics Dashboard
  • Customer Analytics
  • Retention Tracking
  • Customer Segmentation (RFM)

Grow

$99/month

or $83.25/month billed at $999 once per year

14 days FREE trial with all features included. No credit card required for Trial. GROW plans start at $99/month.

  • All Features from START
  • Tailor-made RFM Segments
  • CRM
  • Cohort Analysis
  • Product, Brand & Category Performance
  • Buying Habits
  • Easy data exports

Scale

$299/month

or $249.92/month billed at $2,999 once per year

14 days FREE trial with all features included. No credit card required for Trial. SCALE plans start at $299/month.

  • All from GROW
  • Customer Lifetime Value tracking
  • NPS Pre & Post-Purchase
  • Advanced Reports
  • Integrations - Facebook, Klaviyo & more.
  • API Access

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    99% of ratings are 5 stars
    (86)
  • 4 of 5 stars
    1% of ratings are 4 stars
    (1)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)
View all 87 reviews

Most recent reviews

Gooby

Rating
5 of 5 stars
Posted
June 24, 2021

For an app focusing on helping merchants to have better customer retention and lifetime value, REVEAL has done a really good job in terms of onboarding people. The team at REVEAL was really kind and helpful in terms of helping merchants navigating around their app. If you haven't tried this app, I suggest you giving it a try. At the very least you will understand the big picture of what your customer segmentation is looking like. I also like the fact that OmniConvert has a lot of helpful articles helping you understand what RFM analysis, what constitutes as qualitative analysis. With the RFM segmentation we were able to find out who our Ideal customer profiles were. With that information, we launched a phone survey campaign right away. It was a huge success. Not only did our avid customers felt closer to us as a brand, but also we learned a great deal about other pain points our customers were going through with our products. With the Klaviyo integration, it was easy to set up email campaigns specifically for different groups of customers. Customer Life Value is a long game and should be something every business should strive for. With the help of REVEAL I would argue it makes your strategy and execution a whole lot easier. I would recommend the app.

Developer reply

June 29, 2021

Thank you so much for your positive review and input! This is a clear good practice of what a business can achieve by using customer segmentation: successful phone and email campaigns that will bring your customers closer to the heart of the business. The beginning of the CLV optimization journey is probably the most exciting part and it should give you the boost to keep going because even better results are coming.

Casa de Vera

Rating
5 of 5 stars
Posted
June 16, 2021

I installed this app to better understand my CLV and clearly analyze my customer insights through the RFM Model to improve my retention rate and customers' loyalty. Besides, the integration with Klaviyo makes it a powerful marketing tool that helps you to create specific group segmentation that you can use for strategic email marketing campaigns and ads. Thanks to Teodor and Oana for their support, a great team!

Developer reply

June 29, 2021

Thank you for your positive review! This is indeed Reveal summed up in a few words and you did an excellent job in conveying that. We are glad that our well-prepared onboarding team was of help to your needs and we hope this is just the beginning of your journey to customer segmentation and business growth!

XooKool

Rating
5 of 5 stars
Posted
May 14, 2021

I have been using this App and is great.
It gives you valuable insight information about your customers.
This App will help you growth and improve your business performance.
The team also provides an Amazing Support. Thank you Paul and Oana !!

Developer reply

May 14, 2021

Thank you for your positive review! Using the insights Reveal provides is a clear path to business growth and they will help you figure out the best strategies for your company. And our onboarding team is prepared to guide you through the platform and help you extract what you need.

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