Reviews (21)

Overall rating
2.7
Counts per rating level
  • 33% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 10% of ratings are 2 stars
  • 52% of ratings are 1 stars
All reviews
April 4, 2023

This app does not comply with EU Tax Regulations. We have tried to contact them several times to ask them to fix the issue, but with no success.

Linen Couture
Lithuania
Over 2 years using the app
Spocket replied September 24, 2026

Thank you for raising this concern. We’re sorry to hear that you were unable to get the assistance you needed regarding EU tax requirements.

We take regulatory and tax-related matters seriously, particularly where they may affect how businesses operate on our platform. We understand how frustrating it can be to reach out multiple times and not receive a clear response or resolution.

We would like to review the specific issue you encountered, including the relevant tax setup, transactions, and EU requirements involved, so we can better understand what went wrong and ensure the matter is directed to the appropriate team.

Please reach out to our support team with your previous case or ticket details so we can locate your requests and investigate further. We appreciate you bringing this to our attention and apologize for the lack of clear follow-up. - Eleanor