Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,565)

Overall rating
4.5
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
Edited May 25, 2023

The Transcy team has very responsive, hands-on support team. However, this did not translate into a working app. Ultimately, it failed to consistently translate the content on the page after hours of me working with their team to try and troubleshoot the reason. They sent me a video saying "see it works" and, in the video itself, it didn't work.

Botanika Life
United States
15 days using the app
FireGroup replied May 23, 2023

Hi there,

This is Adela from Transcy and we sincerely apologize for the trouble from our app

We have seen that one of our colleagues is following your case, he gave you clear explanation along with the relevant solutions, please kindly check your email and let him know if you need further support.

Regards,
Adela
Transcy by OneCommerce