RP ProMap ‑ Store Locator

RP ProMap ‑ Store Locator

Reviews (394)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
    347
  • 6% of ratings are 4 stars
    23
  • 2% of ratings are 3 stars
    7
  • 0% of ratings are 2 stars
    1
  • 4% of ratings are 1 stars
    16
All reviews
May 30, 2023

Don't waste your time. Buggy and little or very delayed response. Will not post my review for some reason unless I type enough.

Juvent Health
United States
8 days using the app
Rose Perl Technology LLC replied May 30, 2023

Thank you for your feedback. According to our chat logs you contacted us via chat at 4.31am (+8GMT) and was immediately responded at 4.32am (+8GMT). After understanding the issues, we had escalated the issue to our dev team at 4.47am to look into this issue. At 2.23pm (+8GMT) we had contacted you to let you know we are working on the issue. We manage to resolve the issue 2 days later due to the complexity of the issue and had notify you accordingly but there was no further response from your side.

We identified the root cause and the reason why it is not showing at your store is because you were using a Theme that is under Trial license therefore the theme was not calling the API at our store.

We had since added a code to allow demo/trial Themes to be compatible with our app. You may try to reinstall the app and it should be working now.