Reviews (823)

Overall rating
4.5
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
All reviews
June 20, 2023

"Unknown error, please contact Weglot support at support@weglot.com. Sorry for the inconvenience."

I paid a fee and tried to use it, but the message above appears and I cannot log in.

PRIME MUSE
Japan
4 days using the app
Weglot replied June 22, 2023

Hello,

Thank you for taking the time to write a review of Shopify.

It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can, to improve your experience with our product.

​We've experienced an issue on the API for a few minutes, and I've contacted you a few minutes after as the issue seemed to be fixed.

Could you contact us back at support@weglot.com, asking for Chris, our Head of Support, so we can follow the discussion?

We're remaining at your disposal for any further information,
And wish you a wonderful day,
The Weglot Team