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Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration and quick translation of entire websites into multiple languages. They value its intuitive interface, automatic translation of dynamic content, and SEO functionality. Many praise the responsive and effective customer support team. The app is noted for its easy setup, clear instructions, and wide language selection.

October 31, 2023

Très bon service client!

AKIN STUDIO
France
About 5 years using the app
November 20, 2023

Great customer service!!

YELLOWPOP FRANCE
France
Over 3 years using the app
October 26, 2023

Does not translate the checkout page anymore since Shopify rolled out the One page checkout. Did not even bother notify the customers about it. No solutions found, team useless. Now the checkout page displays in French for all our worldwide customers. Great !

DeMurin
France
Over 4 years using the app
October 24, 2023

Great and fast software, does what it should do and always can rely on support fully!
Thanks a lot!

Enammo
Latvia
Over 4 years using the app
November 1, 2023

Even though I uninstalled it, the charges continue. Subscription scam?

ROOTOTE GALLERY_EDITION
Japan
About 3 years using the app
November 11, 2023

Really a top-notch customer service. I was really dragging on to start resolving the problem I had with email notifications, but when I did it really didn't take more than a few hours to fix. And this was all thanks to a really fast and hands-on approach. Thank you Zoé!

Just writing an update. Since changing our theme, we had some issues with translations but as always Weglot team is the best. We got some support that I'm pretty sure was above their obligations. I 100% would recommend it if you are in search of a good translation app for your store :) The app is really easy to use and for the simplest of issues, they have really clear and easy-to-understand instructions/FAQ page/videos, etc.

Another UPDATE one year later: We needed to go from subdomains to subdirectories and Weglot helped us through the technical stuff perfectly. Thank you, Antoine! The help was more than expected and I am talking about 30 exchanged emails. At the same time, I needed to talk to customer service from our previous translation app GTranslate and those guys were again clueless about the technical things.

Having a successful e-commerce journey means having great partners, and WEGLOT is one of them.  

Wodal
Estonia
About 2 years using the app
November 17, 2023

Quick response from Jeremy after I wanted to improve an element on the website with the translations (via CSS). He (and his team) made some changes for me as well, not only advising but also executing!

BALR.
Netherlands
Over 1 year using the app
October 13, 2023

The app is great to use, a lot of possibilities, you can do manual and automatic translation, also exception customer service

Montelle Intimates Canada
Canada
Almost 3 years using the app
October 11, 2023

Weglot are one of those companies that just get how to make wonderful products. They've created a tool with extraordinary customer experience, and it's so easy and fast to get started!

Volant Europe
Sweden
Over 2 years using the app
October 30, 2023

Very good and quick help from Manon when I had problems adding a language switcher for the mobile version of our page... Overall I am very happy with the support from Weglot.

Comfydence
Sweden
About 1 year using the app