Reviews (1,570)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting international traffic with SEO-friendly features like subdomains and subdirectories. Its automatic translation supports many languages and can be manually adjusted. The setup is straightforward, and it integrates well across platforms. Customer support is highlighted as responsive and effective, providing quick solutions and clear guidance, making it a valuable tool for offering a multilingual shopping experience.

October 15, 2024

Since I am not a technical person, I didn’t know how to perform the system updates. Although I was generally satisfied with Weglot’s translation service, I was almost going to cancel the system since I got stuck with error messages. However, thanks to the clear instructions from Nahomy at the help desk, which I could easily understand, I was able to make all the updates and get it working smoothly. It’s great to have a good working system, but receiving fast and needs-based technical support... that’s amazing! Thank to Weglot and Nahomy in person:)

Elibelinde
Türkiye
Almost 4 years using the app
November 15, 2024

Support helped me very good when we launched our new website / new version. We went live and they deleted all old content. So we could easily add all new translations. This way we could even downgrade our yearly plan. And cleaned the amount of translated words in weglot.

Manon, was excellent in her communications. And very quick responses.

Open Your Heart studio
Netherlands
Over 1 year using the app
September 26, 2024

Weglot is an excellent app for adding multilingual support to your Shopify store. The setup is quick, and the automatic translations are generally accurate. I love the ability to edit translations for a more personalized touch.

What impressed me most was their helpdesk. The support team is responsive and knowledgeable, making it easy to resolve any issues.

Overall, Weglot is a fantastic choice for anyone looking to expand their store's reach with great customer support. Highly recommended!

Zilch Webshop
Netherlands
Over 3 years using the app
November 28, 2024

The Weglot Team are always very helpful and getting back to me fast, whenever we have technical issues.

I love the software and we have been using it for several years.

Parkourshoppen
Denmark
Over 5 years using the app
November 20, 2024

I almost put 4 stars because of the price. But my website in english is ranking after translating in DE and FR and is very worth it for me. Plus the customer service is very very good.

Anime Body Pillow
United States
Almost 3 years using the app
November 15, 2024

Great customer service and quick response times. Kevin has been extremely helpful and friendly in supporting our team.

Maison Miaki
Switzerland
Over 4 years using the app
October 9, 2024

I will be honest and say that, in the beginning, I found this app quite complicated and kept going back to more simple apps from competitors only to get massively frustrated by their lack of functionality. So, in the end, I took some time to read the massive amount of documentation that Weglot provide (including videos) and bring myself up to speed and I have not been disappointed - this app is the only one on the market that has such capabilities (trust me, I tried them all). And then, when I am unable to proceed (due to my own limited skills) the support team are just outstanding - quick and so helpful, I really haven't had an experience like this. My store is now totally translated into EN, FR and NL perfectly - thanks, Weglot.

LUCID
Belgium
2 months using the app
November 14, 2024

App was working well even though setup is not easy if you have a complicated local structure. Suddenly something broke in the DNS. Our site went down for over 48 hours and the Support Team were exceptionally poor. We have moved away from the app which was a great idea but expensive in the end and unreliable.

Shay & Blue EU
United Kingdom
About 1 year using the app
September 29, 2024

Reliable app that offers great set of functions and very good support that are not looking for excuses but rather for solutions! We highly recommend Weglot as a reliable translation app!

Sophie Stone
Netherlands
Over 2 years using the app
November 8, 2024

Amazing support team. I had major problems with my website for over a month but they never gave up on me. Created a custom solution for me that works excellent. Manon in the team is the best.

Modern Scandinavia
Sweden
About 2 months using the app