Reviews (1,560)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation features that enhance international customer reach. It supports multiple languages with options for both automatic and manual translations, improving site accessibility and SEO through subdomains and subdirectories. The translation quality is well-regarded, with opportunities for manual refinement. Merchants also praise the exceptional customer support for its responsiveness and helpfulness in technical setups and issue resolution, making it a top choice for expanding global market presence.

October 15, 2024

Since I am not a technical person, I didn’t know how to perform the system updates. Although I was generally satisfied with Weglot’s translation service, I was almost going to cancel the system since I got stuck with error messages. However, thanks to the clear instructions from Nahomy at the help desk, which I could easily understand, I was able to make all the updates and get it working smoothly. It’s great to have a good working system, but receiving fast and needs-based technical support... that’s amazing! Thank to Weglot and Nahomy in person:)

Elibelinde
Türkiye
Almost 4 years using the app
September 26, 2024

Weglot is an excellent app for adding multilingual support to your Shopify store. The setup is quick, and the automatic translations are generally accurate. I love the ability to edit translations for a more personalized touch.

What impressed me most was their helpdesk. The support team is responsive and knowledgeable, making it easy to resolve any issues.

Overall, Weglot is a fantastic choice for anyone looking to expand their store's reach with great customer support. Highly recommended!

Zilch Webshop
Netherlands
Over 3 years using the app
October 9, 2024

I will be honest and say that, in the beginning, I found this app quite complicated and kept going back to more simple apps from competitors only to get massively frustrated by their lack of functionality. So, in the end, I took some time to read the massive amount of documentation that Weglot provide (including videos) and bring myself up to speed and I have not been disappointed - this app is the only one on the market that has such capabilities (trust me, I tried them all). And then, when I am unable to proceed (due to my own limited skills) the support team are just outstanding - quick and so helpful, I really haven't had an experience like this. My store is now totally translated into EN, FR and NL perfectly - thanks, Weglot.

LUCID
Belgium
2 months using the app
September 29, 2024

Reliable app that offers great set of functions and very good support that are not looking for excuses but rather for solutions! We highly recommend Weglot as a reliable translation app!

Sophie Stone
Netherlands
Over 2 years using the app
August 5, 2024

I recently had an excellent experience with Weglot, particularly with Guillaume from their support team. As the Sr. Manager of Digital Marketing at Tupperware, I was tasked with transitioning our translation projects to a new admin, and Guillaume's support made the process seamless. He provided clear guidance on subscription transfers and quickly processed refunds, ensuring everything went smoothly. His responsiveness and expertise were invaluable, making it clear that Weglot is not only about great technology but also exceptional customer service. I highly recommend Weglot to anyone looking for a reliable Shopify translation app!

Tupperware US
United States
Over 3 years using the app
October 4, 2024

This is the best localization app we have found so far. We've been using it for nearly a year and are quite happy with the result.
The support is superfast and helpful, which is I think the key element of the success.
We will stick to weglot when we localize the next language for sure.

Tea Mail Poland
Poland
9 months using the app
October 31, 2024

Easy, fast, affordable and with great support for issues that are beyond the scope of the average Shopify user. Highly recommended.

Joe Beef
Canada
Over 2 years using the app
September 27, 2024

I was recently assisted by Valentin and he’s been very professional and helpful. He managed to solved all the issues that I had with a timely response. Great support!

Paloma's Diamonds
Poland
Almost 2 years using the app
September 4, 2024

Manon from Weglot provided us with exceptional service in terms of personalization, attention to detail, speed, and efficiency. While Weglot is user-friendly, Manon helped us with the final details we struggled with. Great customer service!

DroneMask
Norway
8 months using the app
Edited September 16, 2024

The application is powerful, and the customer service is really excellent and responsive.

It's possible to automatically and manually adjust the translation, which is really handy for providing a good customer experience.

Wezario
France
3 months using the app