Reviews (1,590)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for expanding into international markets with its effective multi-language support and SEO-friendly features like subdomains. They praise its automatic content detection and translation, customizable to match brand tone, and seamless Shopify integration. The customer support is noted for its responsiveness and helpfulness in providing clear instructions and custom solutions, significantly enhancing business expansion and customer satisfaction.
Refine
-
By rating
Amazing support team. I had major problems with my website for over a month but they never gave up on me. Created a custom solution for me that works excellent. Manon in the team is the best.
Excellent support client de la part de Guido qui est très réactif et nous a aidé à corriger très rapidement les quelques problèmes de traduction dynamique que nous rencontrions.
Merci
Terrible app. You manually translate content on their platform, but the changes never reflect in your store. Their support team constantly tries to shift the blame, claiming it's an issue with Shopify or other apps, but never their fault. Truly disappointing.
Jeremie was incredibly helpful in walking me through the app setup process. He followed my emails patiently as I described the issues I was having, and then provided clear, step-by-step instructions to resolve it. Their knowledge of the app's features is really helpful, as he was able to suggest the right solutions. I also appreciated their resourcefulness in finding workarounds when I encountered a few minor blockages. That's really appreciated in a world in which customer service normally links you to a help center article, and you have to figure it all out. I'm grateful for their assistance and would highly recommend this app and their customer service team.
Easy, fast, affordable and with great support for issues that are beyond the scope of the average Shopify user. Highly recommended.
Application très utile pour les e-commerces, le support est très réactif et vous aide au moindre doute.
I will be honest and say that, in the beginning, I found this app quite complicated and kept going back to more simple apps from competitors only to get massively frustrated by their lack of functionality. So, in the end, I took some time to read the massive amount of documentation that Weglot provide (including videos) and bring myself up to speed and I have not been disappointed - this app is the only one on the market that has such capabilities (trust me, I tried them all). And then, when I am unable to proceed (due to my own limited skills) the support team are just outstanding - quick and so helpful, I really haven't had an experience like this. My store is now totally translated into EN, FR and NL perfectly - thanks, Weglot.
Weglot has got you - even if you switch shopping carts. We are running on WooCommerce and will soon switch to Shopify. Weglot is the easiest part of the migration. Some initial issues were quickly resolved by their 5star customer service!
Very good service!
The Weglot Team are always very helpful and getting back to me fast, whenever we have technical issues.
Thank you so much for you great service !