Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration and quick translation of entire websites into multiple languages. They value its intuitive interface, automatic translation of dynamic content, and SEO functionality. Many praise the responsive and effective customer support team. The app is noted for its easy setup, clear instructions, and wide language selection.

October 4, 2023

Support ist great and very helpful. The app is working great and saves dozens of hours.

Armtec
Switzerland
13 days using the app
August 28, 2023

Installation very simple. Support team is extremly reactive and useful. I definitely recommand this app !

Al Madeenah
France
3 months using the app
Edited September 26, 2023

Excellent Guillaume! Very quick and efficient technical support!

L'INTERVALLE
Canada
5 months using the app
July 21, 2023

Not only the best translation app you can use for your website, quite frankly the most knowledgeable and responsive support anywhere.

CIRKA Distilleries
Canada
12 months using the app
October 31, 2023

Très bon service client!

AKIN STUDIO
France
About 5 years using the app
September 29, 2023

L’une de meilleur app que j’ai utilisé, je l’utilise pour chaque nouveau shop, très facile à utiliser et support très réactif je recommande à 300% merci beaucoup .

RocketSpace™
France
About 2 months using the app
November 3, 2023

Perfect functionality and quick reply and support.

Crudo
Hong Kong SAR
14 days using the app
June 30, 2023

Been using this app for years, but we decided eventually to uninstall it. The app is extremely expensive in comparison with much more modern apps that offer 5 to 10 times more languages and words in much less price. Very limited in regards to deep machine translations. The support/company's management seems to be careless to respond, if they ever responded at all.

Arabian Shopping Zone
Sweden
About 4 years using the app
Weglot replied July 13, 2023

Hi,

Thank you for taking the time to write a review of Shopify.

It sounds like your experience with Weglot can be improved, and we would be happy to help you, as best we can, to improve your experience with our product.

Actually, be aware that Weglot proposes a Free plan and also proposes Premium plans.

Premium plans allow us to be able to create super cool features such as the Slug Translations (See => https://support.weglot.com/article/148-can-i-translate-my-urls) to improve the UX on your translated versions.

The “Variable” feature (See => https://support.weglot.com/article/302-how-can-i-add-variables-to-my-translations) and propose variable suggestion to help you optimize your translations and save translation credits.

We are also pleased to offer the option to detect potentially inactive translations (See => https://support.weglot.com/article/288-how-can-i-remove-inactive-translations) to help optimize your translations.

Our Support team is very dedicated to help all our users regardless of their subscription and we all try to propose the best experience possible.

We’d be glad to help you further. You’d just need to contact our team at support@weglot.com and ask for Chris, our Head of Support, so he can personally take care of your demand and help you improve your experience with our plugin.

Have a wonderful day,

Best,

The Weglot Team

June 26, 2023

Everything just works fine, excellent translations, and last but not least Kevin from customer service helped us in in two easy steps how to solve the problem. He created a step for step/click to click.. how to solve the problem video explanation about dynamics elements. Now we can go online in French, Italian, German & English. Thank you a lot Kevin & Weglot.

nuevvo
Switzerland
2 months using the app
July 19, 2023

Automatic translations are so much better then shopifys native service and with subdirectory integration there are no SEO or UX downsides anymore. Also rule-based translating is such a charm. Amazing product & service.

Elvari
Cyprus
7 days using the app