Reviews (1,568)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting international traffic and expanding customer reach through multilingual support. They value the SEO advantages from using subdomains and subdirectories, and the ability to manually adjust translations for greater accuracy and customization. The app is praised for its seamless performance, quick and precise translations, and an easy-to-use interface. Strong customer support is frequently highlighted, with team members like Nahomy, Corentin, Guillaume, and Manon receiving specific commendations for their proactive and knowledgeable assistance.

August 5, 2024

I recently had an excellent experience with Weglot, particularly with Guillaume from their support team. As the Sr. Manager of Digital Marketing at Tupperware, I was tasked with transitioning our translation projects to a new admin, and Guillaume's support made the process seamless. He provided clear guidance on subscription transfers and quickly processed refunds, ensuring everything went smoothly. His responsiveness and expertise were invaluable, making it clear that Weglot is not only about great technology but also exceptional customer service. I highly recommend Weglot to anyone looking for a reliable Shopify translation app!

Tupperware US
United States
Over 3 years using the app
November 15, 2024

Jeremie was incredibly helpful in walking me through the app setup process. He followed my emails patiently as I described the issues I was having, and then provided clear, step-by-step instructions to resolve it. Their knowledge of the app's features is really helpful, as he was able to suggest the right solutions. I also appreciated their resourcefulness in finding workarounds when I encountered a few minor blockages. That's really appreciated in a world in which customer service normally links you to a help center article, and you have to figure it all out. I'm grateful for their assistance and would highly recommend this app and their customer service team.

Ergogrip
Canada
11 days using the app
October 24, 2024

The best translation app, you can translate anything super easily. Their support is great, they respond really quickly and help us out a lot. I recommend this app.

Dynamic Step
France
About 2 months using the app
November 14, 2024

App was working well even though setup is not easy if you have a complicated local structure. Suddenly something broke in the DNS. Our site went down for over 48 hours and the Support Team were exceptionally poor. We have moved away from the app which was a great idea but expensive in the end and unreliable.

Shay & Blue EU
United Kingdom
About 1 year using the app
September 27, 2024

I was recently assisted by Valentin and he’s been very professional and helpful. He managed to solved all the issues that I had with a timely response. Great support!

Paloma's Diamonds
Poland
Almost 2 years using the app
November 6, 2024

Weglot has got you - even if you switch shopping carts. We are running on WooCommerce and will soon switch to Shopify. Weglot is the easiest part of the migration. Some initial issues were quickly resolved by their 5star customer service!

aerobis fitness
Germany
28 days using the app
September 4, 2024

Manon from Weglot provided us with exceptional service in terms of personalization, attention to detail, speed, and efficiency. While Weglot is user-friendly, Manon helped us with the final details we struggled with. Great customer service!

DroneMask
Norway
8 months using the app
Edited September 16, 2024

The application is powerful, and the customer service is really excellent and responsive.

It's possible to automatically and manually adjust the translation, which is really handy for providing a good customer experience.

Wezario
France
3 months using the app
Edited October 30, 2024

Je suis vraiment ravi de cette application de traduction ! Tout est au top, que ce soit le produit ou le service. Les traductions automatiques sont d'une précision impressionnante, et la technologie derrière est vraiment pointue.

De plus, le service client est exceptionnel. Ils sont toujours disponibles et prêts à résoudre n'importe quel problème rapidement et efficacement. La fonctionnalité d'IA pour recopier automatiquement les traductions sur tout le site est un véritable atout qui facilite la vie.

Je recommande vivement cette application à tous ceux qui ont besoin de traductions de qualité !

Noa de Cajou
France
About 3 years using the app
October 31, 2024

Good app especially the team support responsive and very helpful always here to resolve any issues.

MetalDigger
France
19 days using the app