Super: Gift Wrap, Gift Message

Super: Gift Wrap, Gift Message

Reviews (245)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
    223
  • 6% of ratings are 4 stars
    14
  • 1% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    2
  • 2% of ratings are 1 stars
    4
All reviews
Edited July 13, 2023

Update: Since now they have fixed the issue for me. I'm updating my review. I hope they could do a better job communicating but they did fix the issue for me.

This has to be the worst app ever. The major issue is the developer is impossible to communicate with. They said they can't have a cancel button for the popup, so you have to save your gift option, you can't close the window without saving. How ridiculous. Then I sent them the screenshots over and over again telling them there should a cancel button, they JUST don't get what I mean, or they pretend they didn't see it or something. They are totally lacking both communication skill and technical skills. Avoid at all cost.

Radlmann Family Ranch & Highlands Spring Farm
United States
20 days using the app
Effective Apps replied July 10, 2023

Hi there,
Thanks for leaving a review on our app, reviews help us improve our app and service for the benefit of our users :-)

You have requested a UI feature that was not supported by our app's current features. Our support representative have explained to you that our dev team will be able to further assist you with that customized implementation, and indeed after a few hours that implementation was successfully deployed for your store. We have emailed you back after the implementation has been deployed, but still haven't heard back.

Thanks again and have a great rest of your day!

I've tried to email you but never heard back - I am waiting for your reply :-)
Thanks
-Shahar