Super: Gift Wrap, Gift Message , 301 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy installation and setup, and its ability to enhance customer shopping experiences with gift wrap options and gift messages. It offers customization options for language, style, text colors, fonts, and images, and is compatible with various themes, carts, and both mobile and desktop versions of stores. Merchants commend its reliable performance and responsive customer service. It's affordable and some merchants have reported a sales increase after its implementation.
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Awesome app and awesome customer service! They fixed the positioning of a button to be in the exact spot needed and it was super easy to communicate with them and get the problem solved. Now I can have customers add their gift message into my website when they place an order! It is exactly what I needed.
Simple to install, plug in and easy to make the changes I needed to language/style etc and no coding needed at all to make it look good on the front end with my theme (showcase).
Keep your sentences short/concise and then the layout looks good on all devices. Choice of text colours/fonts and pick your own photo… really simple and effective. Im super happy so far - just what I’d hoped for for my website :)
This is the 5th gift app I tried and this is the one for us. Simple set up -- it showed up immediately and so did all the changes I made (not my experience when I played with other apps). The "products" --wrapping, messaging, and receipts -- are separate so it doesn't look funky if you only want to use 1 piece of it (not my experience when I played with other apps). Worked instantly with drawer carts (not true with other apps). I wanted the location to change slightly and their dev team had that done in minutes and their communication was super clear.
Working well and the customer service (and tech support) is amazing! We're still figuring out the best way to set up the option for customers to select a gift receipt - and then how to actually print that on our end. But again, the tech support is great and I'm confident we can get this figured out soon.
Great app, I love that you can add multiple gift options! It also shows up in cart and on product pages, lots of customization.
Super easy to install and add the elements you want for your individual shop. It works very well and it is just what I was looking for to enhance shopping on my website store.
Fast and effective customer service! They helped get our website looking more professional and useful for our customers.
Update: Since now they have fixed the issue for me. I'm updating my review. I hope they could do a better job communicating but they did fix the issue for me.
This has to be the worst app ever. The major issue is the developer is impossible to communicate with. They said they can't have a cancel button for the popup, so you have to save your gift option, you can't close the window without saving. How ridiculous. Then I sent them the screenshots over and over again telling them there should a cancel button, they JUST don't get what I mean, or they pretend they didn't see it or something. They are totally lacking both communication skill and technical skills. Avoid at all cost.
Hi there,
Thanks for leaving a review on our app, reviews help us improve our app and service for the benefit of our users :-)
You have requested a UI feature that was not supported by our app's current features. Our support representative have explained to you that our dev team will be able to further assist you with that customized implementation, and indeed after a few hours that implementation was successfully deployed for your store. We have emailed you back after the implementation has been deployed, but still haven't heard back.
Thanks again and have a great rest of your day!
I've tried to email you but never heard back - I am waiting for your reply :-)
Thanks
-Shahar
Great responsive customer service. They quickly fixed the issue I was having with confirmation emails. Customers enjoy having the gift wrap option. Thank you.
Team was really helpful with the setup, even assisting with CSS customisations to fit the overall site. Good app that's easy to setup and fits into the overall customer checkout experience