Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation and setup, and its ability to enhance customer shopping experiences with gift wrap options and gift messages. It offers customization options for language, style, text colors, fonts, and images, and is compatible with various themes, carts, and both mobile and desktop versions of stores. Merchants commend its reliable performance and responsive customer service. It's affordable and some merchants have reported a sales increase after its implementation.

December 13, 2022

Awesome app and awesome customer service! They fixed the positioning of a button to be in the exact spot needed and it was super easy to communicate with them and get the problem solved. Now I can have customers add their gift message into my website when they place an order! It is exactly what I needed.

United States
About 4 hours using the app
March 20, 2023

Simple to install, plug in and easy to make the changes I needed to language/style etc and no coding needed at all to make it look good on the front end with my theme (showcase).
Keep your sentences short/concise and then the layout looks good on all devices. Choice of text colours/fonts and pick your own photo… really simple and effective. Im super happy so far - just what I’d hoped for for my website :)

1 day using the app
June 29, 2023

This is the 5th gift app I tried and this is the one for us. Simple set up -- it showed up immediately and so did all the changes I made (not my experience when I played with other apps). The "products" --wrapping, messaging, and receipts -- are separate so it doesn't look funky if you only want to use 1 piece of it (not my experience when I played with other apps). Worked instantly with drawer carts (not true with other apps). I wanted the location to change slightly and their dev team had that done in minutes and their communication was super clear.

Liberty Puzzles
United States
1 day using the app
January 16, 2023

Working well and the customer service (and tech support) is amazing! We're still figuring out the best way to set up the option for customers to select a gift receipt - and then how to actually print that on our end. But again, the tech support is great and I'm confident we can get this figured out soon.

Dell Cove Spices & More Co.
United States
About 1 month using the app
November 7, 2022

Great app, I love that you can add multiple gift options! It also shows up in cart and on product pages, lots of customization.

United States
5 days using the app
June 13, 2023

Super easy to install and add the elements you want for your individual shop. It works very well and it is just what I was looking for to enhance shopping on my website store.

West Galt Baby Gifts
1 day using the app
June 2, 2023

Fast and effective customer service! They helped get our website looking more professional and useful for our customers.

Button Down SF
United States
Over 2 years using the app
Edited July 13, 2023

Update: Since now they have fixed the issue for me. I'm updating my review. I hope they could do a better job communicating but they did fix the issue for me.

This has to be the worst app ever. The major issue is the developer is impossible to communicate with. They said they can't have a cancel button for the popup, so you have to save your gift option, you can't close the window without saving. How ridiculous. Then I sent them the screenshots over and over again telling them there should a cancel button, they JUST don't get what I mean, or they pretend they didn't see it or something. They are totally lacking both communication skill and technical skills. Avoid at all cost.

Radlmann Family Ranch & Highlands Spring Farm
United States
About 1 month using the app
Effective Apps replied July 10, 2023

Hi there,
Thanks for leaving a review on our app, reviews help us improve our app and service for the benefit of our users :-)

You have requested a UI feature that was not supported by our app's current features. Our support representative have explained to you that our dev team will be able to further assist you with that customized implementation, and indeed after a few hours that implementation was successfully deployed for your store. We have emailed you back after the implementation has been deployed, but still haven't heard back.

Thanks again and have a great rest of your day!

I've tried to email you but never heard back - I am waiting for your reply :-)

February 16, 2023

Great responsive customer service. They quickly fixed the issue I was having with confirmation emails. Customers enjoy having the gift wrap option. Thank you.

Ambrosia Ambiance
United States
2 months using the app
April 27, 2023

Team was really helpful with the setup, even assisting with CSS customisations to fit the overall site. Good app that's easy to setup and fits into the overall customer checkout experience

1 day using the app