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Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its gift wrapping and messaging features, noting its customization options and seamless integration with various themes and third-party apps. Many have seen increased sales and customer satisfaction after its implementation. The app is also valued for its affordability and responsive customer service team, who assist with customizations.

Edited July 13, 2023

Update: Since now they have fixed the issue for me. I'm updating my review. I hope they could do a better job communicating but they did fix the issue for me.

This has to be the worst app ever. The major issue is the developer is impossible to communicate with. They said they can't have a cancel button for the popup, so you have to save your gift option, you can't close the window without saving. How ridiculous. Then I sent them the screenshots over and over again telling them there should a cancel button, they JUST don't get what I mean, or they pretend they didn't see it or something. They are totally lacking both communication skill and technical skills. Avoid at all cost.

Radlmann Family Ranch & Highlands Spring Farm
United States
About 1 month using the app
Effective Apps replied July 10, 2023

Hi there,
Thanks for leaving a review on our app, reviews help us improve our app and service for the benefit of our users :-)

You have requested a UI feature that was not supported by our app's current features. Our support representative have explained to you that our dev team will be able to further assist you with that customized implementation, and indeed after a few hours that implementation was successfully deployed for your store. We have emailed you back after the implementation has been deployed, but still haven't heard back.

Thanks again and have a great rest of your day!

I've tried to email you but never heard back - I am waiting for your reply :-)

June 2, 2023

Fast and effective customer service! They helped get our website looking more professional and useful for our customers.

Button Down SF
United States
Over 2 years using the app
August 1, 2023

Itamar was excellent at helping me with setting the product gift box picture. Thank you so much! Excellent app and customer support!!

United Kingdom
About 1 hour using the app
July 2, 2023

Simple to install, plug in and easy to make the changes I needed to language/style etc and no coding needed at all to make it look good o
Choice of text colours/fonts and pick your own photo… really simple and effective. Im super happy so far - just what I’d hoped for for my website :)

UNDONE Watches japan
4 days using the app
June 29, 2023

This is the 5th gift app I tried and this is the one for us. Simple set up -- it showed up immediately and so did all the changes I made (not my experience when I played with other apps). The "products" --wrapping, messaging, and receipts -- are separate so it doesn't look funky if you only want to use 1 piece of it (not my experience when I played with other apps). Worked instantly with drawer carts (not true with other apps). I wanted the location to change slightly and their dev team had that done in minutes and their communication was super clear.

Liberty Puzzles
United States
1 day using the app
April 17, 2023

the team is very helpful and responsive. this app makes it easy for customers to leave notes and much more.

Sunday Forever
United States
Over 1 year using the app
May 30, 2023

Great app!! Super easy to use. And the customer service is great too. We highly recommend this app...

ELIXAH Wellness Australia
26 days using the app
March 2, 2023

Very Simple and Easy to Use.

It's a great App for its purposes and does the job.
Satisfied with our subscription.

United States
About 2 years using the app
November 17, 2020

A great app to use for wraping and gift message, simple and works prefect for our needs.
The support from Shahar was very quick and good, thank you!

Van der Zwart Jewelz
Almost 3 years using the app
March 3, 2023

Great app, simple to use! I had a bug on a new theme and support was really quick in resolving the issue!

Rochef Chocolatier
Almost 2 years using the app