Reviews (334)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for allowing customers to add personalized gift messages and options like gift wrapping directly in their cart, enhancing the shopping experience and increasing order values. It is noted for its easy installation, seamless integration, and customizable features that match merchant branding. The customer support is responsive and adept at handling issues and custom requests, contributing positively to business operations and customer satisfaction.

December 2, 2024

Super easy to set up and configure, plus incredibly helpful technical support!

I highly recommend this app!

EVOLV
United States
About 7 hours using the app
October 2, 2024

I apologize for saying this, but their app has proven unreliable due to recurring errors. I’ve recorded videos of the issue multiple times and sent them to their support team, only to receive responses like, “This problem has been resolved,” when in fact, it hasn’t been fixed. This has happened repeatedly, and I’m quite disappointed by the wasted time.

Specifically, the app is implemented in the ...

JOC Goods
Japan
5 days using the app
Effective Apps replied October 3, 2024

Thank you for your review. We always value constructive feedback, and we are sorry to hear about the challenges you experienced.

After a thorough investigation, we identified ...

April 9, 2024

Simple to use app and does what it should. Customer service is helpful.

IT'S A PRESENT!
Netherlands
Over 1 year using the app
April 24, 2024

Itamar and Zain was very helpful and patient with my request. They understood what I wanted and did a great job. Thank you!

KXH Flowers
Singapore
9 months using the app
August 5, 2024

Perfect App and Service! Works 100%

Holy Flowers
Germany
5 months using the app
August 29, 2024

Die App ist super, tut genau was sie soll und herausragend finde ich den Support- der prompt, freundlich und professionell Anfragen umsetzt. Danke dafür!

Frau Gold
Germany
23 days using the app
March 6, 2024

It was very easy to add and the team was very helpful in editing some challenges in the viewing.

The Wanderlust Candle
United States
6 days using the app
September 6, 2024

It does not have a free plan, contrary to what the Shopify App Store listing says. It only has 7 day free trials on paid plans. Don't waste your time installing if you need a free plan.

Dashatron Enterprises
United States
5 minutes using the app
May 13, 2024

Super helpful! I had spent over a week trying to do this without an app . Once I found this app it was set up quickly and just how I wanted!

Mistywood Literary Co.
United States
35 minutes using the app
October 21, 2020

This app does exactly what we needed! We ran into a small conflict in our theme & Shahar jumped on it quickly for us to resolve it (& was so kind in doing so). Functionality feels clean & responsive.

The BIGGIES Conversation Cards
United States
Over 3 years using the app