Reviews (45)

Overall rating
3.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
All reviews
July 13, 2023

We have installed it as a test for insurance of our packages while choosing the option to insure packages only if selected, anyway, we have had it for a few weeks and never used the services and they are charging us fees for some reason even if we proved that the charges are based on false data as we haven't used any of the services. Also, it only covers shopify based orders and not any orders that integrate into shopify from other sources.

Montecinos Ethnic
United States
24 days using the app
UPS Capital Insurance Agency Inc. replied July 17, 2023

Thank you for your review. We appreciate you bringing this issue to our attention and we are sorry to hear that your experience was not ideal. A member of our team will reach out to get more details to assist you.