Reviews (82)
Overall rating
4.2
August 3, 2023
Charged $1,000 for a 'tech' fee even though we weren't using the service. And not willing to refund it
BOLD Shave
United Kingdom
Over 2 years using the app
ShipHero replied
September 5, 2023
Hi Bold Shave Team,
We're truly sorry about the billing issue you've experienced – we understand your frustration. We'd like to investigate and ensure fair billing.
Please reach out to us at fulfillment@shiphero.com, and we'll promptly assist you.
At ShipHero, we prioritize transparent billing and take such concerns seriously. Your satisfaction is important, and we're committed to resolving this matter to your contentment.